Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,621 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 6th November 2025

438

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Site was unclear on product. Arrived with incorrect tamp. When inquiry made to replace tamp, reply given that it would take a month to replace the item. Quick online search revealed a replacement part was easily obtainable and set to be delivered in days from another site that actually reached out and confirmed the correct replacement part was indeed what was intended to be ordered. Espresso extremely ooor website layout and frankly even worse customer service. Will not be ordering from them again.”

Helpful Report

Posted 2 years ago

“Wrong parts and complete silence from the rep I discussed this with. I ordered a steam valve”

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Posted 2 years ago

“It arrived too late and we would like to return it unopened.”

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Posted 2 years ago

“The parts never come, for sole reason the delivery address is not the sema that I set. So everything was totally bad... Can I get a refund or how can we fix it?”

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Posted 2 years ago

“Still waiting to hear back on the order that was sent in error.”

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Posted 2 years ago

“Extremely long wait time.”

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Posted 2 years ago

“Took long to come even tho paid extra”

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Posted 2 years ago

“I ordered a water test kit a full week ago, paid a premium for shipping and still haven’t received it.”

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Posted 2 years ago

“Haven’t received the item.”

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Posted 2 years ago

“I'm still waiting for it - I have not received the package yet as of 12/30/22.”

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Posted 2 years ago

“I was supposed to receive my product over a week ago and it still hasn’t arrived.”

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Posted 2 years ago

“Came defective. Waiting for your response”

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Posted 2 years ago

“It is too flimsy to work for us.”

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Posted 2 years ago

“It’s hard to give a review when my order hasn’t arrived yet.”

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Posted 2 years ago

“You guys still haven’t changed my address. So you shipped it to my old address like last time. Fortunately the new renter is nice.”

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Posted 2 years ago

“The package arrived completely broken and I am still waiting on customer service to get back to me.”

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Posted 2 years ago

“I didn’t receive my item yet!”

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Posted 2 years ago

“The Pitcher Rinser is ordered was left at my stoop by FedEx and stolen. I emailed you about this and haven’t received and response.”

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Posted 2 years ago

“Order was never received”

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Posted 2 years ago

“I haven’t gotten it yet”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 10,621 reviews