Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,431 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 22nd August 2025

432

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for delivering my order. Seemed like it took much longer to get here than usual though.”

Helpful Report

Posted 1 week ago

“Good service”

Helpful Report

Posted 2 weeks ago

“Its fine, its just not as big as I had hoped. Good service and was shipped perfectly.”

Helpful Report

Posted 2 weeks ago

“Portafilter / Grouphead gasket kit is a good fit for my Quickmill Vetrano machine ... but 1. the $8 part cost $20 to ship to me here in Hawaii; 2. the thickness is less than the original part so my portafilter handle no longer sits at 6:00 o'clock (more like 4:15 o'clock), and if some grease is intended to help seal the gasket, why not include a small amount of it in the kit?”

Helpful Report

Posted 4 weeks ago

“Fast delivery and kind customer service! Quality product received.”

Helpful Report

Posted 1 month ago

“4/5 The mugs are very high quality and I like them, but the color is not the same as it's pictured. They look orange in the picture, but they're a lot darker in person, more amber than orange.”

Helpful Report

Posted 1 month ago

“Quick turn around”

Helpful Report

Posted 1 month ago

“The buttons I have ordered worked just right”

Helpful Report

Posted 1 month ago

“Product was what I orderes. I took a long time to be delivered, and there was no communication regarding the delivery time.”

Helpful Report

Posted 2 months ago

“The ordering experience was excellent; the site is easy to navigate and intuitive. My only nit is the item tracking. I was left wondering when the package would arrive. I'll be back for sure. John”

Helpful Report

Posted 2 months ago

“Excellent selection, easy to navigate site, great prices and free shipping was what sealed the deal. Only downfall was 8 days to arrive. We spent far too much money on coffee shop drinks with the downtime.”

Helpful Report

Posted 2 months ago

“All's good. Glad to get rid of plastic coffee parts and happy to bring in the ceramic!”

Helpful Report

Posted 2 months ago

“The parts were packaged well and arrived quickly but would it kill you guys to stop stapling holes in the plastic bags? I have no other complaints but making holes in sealed plastic bags is just silly even if it does save time during packaging.”

Helpful Report

Posted 3 months ago

“Good parts selection as usual. The new precision basket I selected has an unusual lip the fits high on my bottom less portfilter. I'd actually need a thinner gasket to use this one. This surprised me, as all my other baskets fit fine.”

Helpful Report

Posted 3 months ago

“I got exactly the parts I needed very quickly, but be careful about shipping costs, especially if you are in Canada. I paid $38 shipping on six portafilter gaskets that were normally about $6 each and then I paid another $22 in customs COD on the shipment.”

Helpful Report

Posted 3 months ago

“OEM parts as advertized, reasonable price, good shipping performance”

Helpful Report

Posted 3 months ago

“Ive bought parts before, maybe I'm mistaken of sites. I got a stainless line in, and the last time it came with a copper crush ring. This one is longer and does not. I guess it was for the new Rancilio Silvia Pro and previous models.”

Helpful Report

Posted 4 months ago

“Prompt service and good communication”

Helpful Report

Posted 4 months ago

“Working with you guys was fantastic and I really appreciate the ease in ordering. Got a little close with delivery. Althought we paid extra for 2 day it took a little longer than that and scared us for a second but delivery made it one day prior to our counter top measurement appointment so it all turned out good. We will deifinetley be ordering from you again!”

Helpful Report

Posted 5 months ago

“I paid $17 for expidited shipping (2 day priority) on a small box. I understand this is not your fault but it said it shipped on a Friday and got the package 6 days later on Thursday night. The box looked like it was hit by a train. The contents was not damaged. I know, not your fault on the shipping, just thought you should know.”

Helpful Report

Posted 5 months ago

Espresso Parts is rated 4.8 based on 10,431 reviews