Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,172 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts were packaged well and arrived quickly but would it kill you guys to stop stapling holes in the plastic bags? I have no other complaints but making holes in sealed plastic bags is just silly even if it does save time during packaging.”

Helpful Report

Posted 6 days ago

“Good parts selection as usual. The new precision basket I selected has an unusual lip the fits high on my bottom less portfilter. I'd actually need a thinner gasket to use this one. This surprised me, as all my other baskets fit fine.”

Helpful Report

Posted 1 week ago

“I got exactly the parts I needed very quickly, but be careful about shipping costs, especially if you are in Canada. I paid $38 shipping on six portafilter gaskets that were normally about $6 each and then I paid another $22 in customs COD on the shipment.”

Helpful Report

Posted 1 week ago

“OEM parts as advertized, reasonable price, good shipping performance”

Helpful Report

Posted 2 weeks ago

“Ive bought parts before, maybe I'm mistaken of sites. I got a stainless line in, and the last time it came with a copper crush ring. This one is longer and does not. I guess it was for the new Rancilio Silvia Pro and previous models.”

Helpful Report

Posted 1 month ago

“Prompt service and good communication”

Helpful Report

Posted 1 month ago

“Working with you guys was fantastic and I really appreciate the ease in ordering. Got a little close with delivery. Althought we paid extra for 2 day it took a little longer than that and scared us for a second but delivery made it one day prior to our counter top measurement appointment so it all turned out good. We will deifinetley be ordering from you again!”

Helpful Report

Posted 2 months ago

“I paid $17 for expidited shipping (2 day priority) on a small box. I understand this is not your fault but it said it shipped on a Friday and got the package 6 days later on Thursday night. The box looked like it was hit by a train. The contents was not damaged. I know, not your fault on the shipping, just thought you should know.”

Helpful Report

Posted 2 months ago

“very good, it was useful to me.”

Helpful Report

Posted 3 months ago

“Parts I need that ship quickly.”

Helpful Report

Posted 3 months ago

“I got everything in a timely matter”

Helpful Report

Posted 3 months ago

“Fast order processing, fast delivery, and everything is packaged to withstand an earthquake! I totally appreciate that!”

Helpful Report

Posted 4 months ago

“As a first time customer I am completely satisfied with the service. A the shipping was very good as well. Thanks EP!!”

Helpful Report

Posted 4 months ago

“Definitely can rely on Espresso Parts for quality products, great prices and shipping.”

Helpful Report

Posted 4 months ago

“Prices were competitive, shipping was fast and items arrived in perfect condition.”

Helpful Report

Posted 4 months ago

“As advertised.”

Helpful Report

Posted 4 months ago

“everything worked perfect! Shipping times were a little long, but the parts fixed our issue.”

Helpful Report

Posted 4 months ago

“Great fit for the part I ordered! Would have liked the model to include rubber feet to more closely match the original, but still functional and a good design.”

Helpful Report

Posted 4 months ago

“I felt a little silly getting shipping when I live 10 min away, but I'm really happy with the cappuccino cups!”

Helpful Report

Posted 5 months ago

“Was and still am looking for the perfect brush to clean a grinder: small, stiff but dense bristles. I can make these (which are actually “keyboard” brushes) work. Quick ship, great after-sale service.”

Helpful Report

Posted 5 months ago

Espresso Parts is rated 4.8 based on 10,172 reviews