Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,555 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 13th October 2025

437

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered filters which arrived in good condition. However I ordered unbleached filters and was sent bleached instead. Not worth returning ...”

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Posted 1 week ago

“Decent products at a fair price. My order from a year ago was just marked delivered, so the system could use some work 😆”

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Posted 1 week ago

“Team was very helpful and responsive. Parts came quickly and my returns are being processed. Thank you”

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Posted 2 weeks ago

“It is unfortunate that I could not drive 2 miles to your store for the part. And, that no one returned my call after leaving a voicemail Sending it via UPS was an unnecessary expense. But the part I ordered is good.”

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Posted 2 weeks ago

“Great looking coffee maker but there are no instructions! how to assemble what ratio of water to coffee?”

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Posted 3 weeks ago

“Its Great to have your resources available.”

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Posted 3 weeks ago

“I purchased this as a gift so I cannot comment on how it works which is why I gave it 4 stars. I bought the Kalita MINO Ceramic Dripper 185 in Sand Black. I also purchased the filters to fit the 185. It looks really nice. It also arrived quite quickly and was packed well.”

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Posted 3 weeks ago

“It took more than a week to arrive If I knew it is going to take that long I would use air delivery instead of regular delivery”

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Posted 3 weeks ago

“We got exactly what we ordered took a little bit longer than I expected, but it was great”

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Posted 4 weeks ago

“Thank you for delivering my order. Seemed like it took much longer to get here than usual though.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Its fine, its just not as big as I had hoped. Good service and was shipped perfectly.”

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Posted 1 month ago

“Portafilter / Grouphead gasket kit is a good fit for my Quickmill Vetrano machine ... but 1. the $8 part cost $20 to ship to me here in Hawaii; 2. the thickness is less than the original part so my portafilter handle no longer sits at 6:00 o'clock (more like 4:15 o'clock), and if some grease is intended to help seal the gasket, why not include a small amount of it in the kit?”

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Posted 2 months ago

“Fast delivery and kind customer service! Quality product received.”

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Posted 2 months ago

“4/5 The mugs are very high quality and I like them, but the color is not the same as it's pictured. They look orange in the picture, but they're a lot darker in person, more amber than orange.”

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Posted 2 months ago

“Quick turn around”

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Posted 2 months ago

“The buttons I have ordered worked just right”

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Posted 2 months ago

“Product was what I orderes. I took a long time to be delivered, and there was no communication regarding the delivery time.”

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Posted 3 months ago

“The ordering experience was excellent; the site is easy to navigate and intuitive. My only nit is the item tracking. I was left wondering when the package would arrive. I'll be back for sure. John”

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Posted 3 months ago

“Excellent selection, easy to navigate site, great prices and free shipping was what sealed the deal. Only downfall was 8 days to arrive. We spent far too much money on coffee shop drinks with the downtime.”

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Posted 3 months ago

Espresso Parts is rated 4.8 based on 10,555 reviews