Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,302 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 9th April 2026

454

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering experience was excellent; the site is easy to navigate and intuitive. My only nit is the item tracking. I was left wondering when the package would arrive. I'll be back for sure. John”

Helpful Report

Posted 9 months ago

“Excellent selection, easy to navigate site, great prices and free shipping was what sealed the deal. Only downfall was 8 days to arrive. We spent far too much money on coffee shop drinks with the downtime.”

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Posted 9 months ago

“All's good. Glad to get rid of plastic coffee parts and happy to bring in the ceramic!”

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Posted 9 months ago

“The parts were packaged well and arrived quickly but would it kill you guys to stop stapling holes in the plastic bags? I have no other complaints but making holes in sealed plastic bags is just silly even if it does save time during packaging.”

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Posted 10 months ago

“Good parts selection as usual. The new precision basket I selected has an unusual lip the fits high on my bottom less portfilter. I'd actually need a thinner gasket to use this one. This surprised me, as all my other baskets fit fine.”

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Posted 10 months ago

“I got exactly the parts I needed very quickly, but be careful about shipping costs, especially if you are in Canada. I paid $38 shipping on six portafilter gaskets that were normally about $6 each and then I paid another $22 in customs COD on the shipment.”

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Posted 10 months ago

“OEM parts as advertized, reasonable price, good shipping performance”

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Posted 10 months ago

“Ive bought parts before, maybe I'm mistaken of sites. I got a stainless line in, and the last time it came with a copper crush ring. This one is longer and does not. I guess it was for the new Rancilio Silvia Pro and previous models.”

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Posted 11 months ago

“Prompt service and good communication”

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Posted 11 months ago

“Working with you guys was fantastic and I really appreciate the ease in ordering. Got a little close with delivery. Althought we paid extra for 2 day it took a little longer than that and scared us for a second but delivery made it one day prior to our counter top measurement appointment so it all turned out good. We will deifinetley be ordering from you again!”

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Posted 1 year ago

“I paid $17 for expidited shipping (2 day priority) on a small box. I understand this is not your fault but it said it shipped on a Friday and got the package 6 days later on Thursday night. The box looked like it was hit by a train. The contents was not damaged. I know, not your fault on the shipping, just thought you should know.”

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Posted 1 year ago

“very good, it was useful to me.”

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Posted 1 year ago

“Parts I need that ship quickly.”

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Posted 1 year ago

“I got everything in a timely matter”

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Posted 1 year ago

“Fast order processing, fast delivery, and everything is packaged to withstand an earthquake! I totally appreciate that!”

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Posted 1 year ago

“As a first time customer I am completely satisfied with the service. A the shipping was very good as well. Thanks EP!!”

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Posted 1 year ago

“Definitely can rely on Espresso Parts for quality products, great prices and shipping.”

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Posted 1 year ago

“Prices were competitive, shipping was fast and items arrived in perfect condition.”

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Posted 1 year ago

“As advertised.”

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Posted 1 year ago

“everything worked perfect! Shipping times were a little long, but the parts fixed our issue.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 11,302 reviews