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Espresso Parts Reviews

4.8 Rating 11,430 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,430 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
Fast delivery and kind customer service! Quality product received.
Helpful Report
Posted 10 months ago
4/5 The mugs are very high quality and I like them, but the color is not the same as it's pictured. They look orange in the picture, but they're a lot darker in person, more amber than orange.
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Posted 10 months ago
Quick turn around
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Posted 10 months ago
The buttons I have ordered worked just right
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Posted 10 months ago
Product was what I orderes. I took a long time to be delivered, and there was no communication regarding the delivery time.
Helpful Report
Posted 10 months ago
The ordering experience was excellent; the site is easy to navigate and intuitive. My only nit is the item tracking. I was left wondering when the package would arrive. I'll be back for sure. John
Helpful Report
Posted 11 months ago
Excellent selection, easy to navigate site, great prices and free shipping was what sealed the deal. Only downfall was 8 days to arrive. We spent far too much money on coffee shop drinks with the downtime.
Helpful Report
Posted 11 months ago
All's good. Glad to get rid of plastic coffee parts and happy to bring in the ceramic!
Helpful Report
Posted 11 months ago
The parts were packaged well and arrived quickly but would it kill you guys to stop stapling holes in the plastic bags? I have no other complaints but making holes in sealed plastic bags is just silly even if it does save time during packaging.
Helpful Report
Posted 1 year ago
Good parts selection as usual. The new precision basket I selected has an unusual lip the fits high on my bottom less portfilter. I'd actually need a thinner gasket to use this one. This surprised me, as all my other baskets fit fine.
Helpful Report
Posted 1 year ago
I got exactly the parts I needed very quickly, but be careful about shipping costs, especially if you are in Canada. I paid $38 shipping on six portafilter gaskets that were normally about $6 each and then I paid another $22 in customs COD on the shipment.
Helpful Report
Posted 1 year ago
OEM parts as advertized, reasonable price, good shipping performance
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Posted 1 year ago
Ive bought parts before, maybe I'm mistaken of sites. I got a stainless line in, and the last time it came with a copper crush ring. This one is longer and does not. I guess it was for the new Rancilio Silvia Pro and previous models.
Helpful Report
Posted 1 year ago
Prompt service and good communication
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Posted 1 year ago
Working with you guys was fantastic and I really appreciate the ease in ordering. Got a little close with delivery. Althought we paid extra for 2 day it took a little longer than that and scared us for a second but delivery made it one day prior to our counter top measurement appointment so it all turned out good. We will deifinetley be ordering from you again!
Helpful Report
Posted 1 year ago
I paid $17 for expidited shipping (2 day priority) on a small box. I understand this is not your fault but it said it shipped on a Friday and got the package 6 days later on Thursday night. The box looked like it was hit by a train. The contents was not damaged. I know, not your fault on the shipping, just thought you should know.
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Posted 1 year ago
very good, it was useful to me.
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Posted 1 year ago
Parts I need that ship quickly.
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Posted 1 year ago
I got everything in a timely matter
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Posted 1 year ago
Fast order processing, fast delivery, and everything is packaged to withstand an earthquake! I totally appreciate that!
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 11,430 reviews