Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,173 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived quickly and in order the plastic paper gasket doesn’t fit the machine properly and broke. Fortunately I was able to use the old gasket. Also, there’s no need to include the cotter pin. This isn’t an easy job for the average person.”

Helpful Report

Posted 10 months ago

“Quick delivery and the product is great. Minus one star for using foam packing peanuts rather than a more eco-friendly option.”

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Posted 10 months ago

“I have always found the parts I needed where other companies had them at a higher cost. I only wish they offered free shipping.”

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Posted 10 months ago

“fast shipping but expensive.”

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Posted 10 months ago

“Great service and expedited shipping. However, I had to pay a send shipping to UPS. Not cool.”

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Posted 10 months ago

“Service was good parts delivered fast but gasket did not fit had to use extra gasket I found. Fixed 1 side but other side not fixed.”

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Posted 10 months ago

“everything was great except my filters arrived squished and out of their proper shape”

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Posted 10 months ago

“Excellent service recieved the parts ordered and in good time.”

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Posted 11 months ago

“Parts arrived quickly. However, there were no instructions for installing into my burr grinder. I had to look up a number of videos to make sure I was doing things correctly. It would have been much better with directions or at least a list of sites that provide the information.”

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Posted 11 months ago

“Every thing was great. But it was the wrong part for my machine.”

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Posted 11 months ago

“The part worked after I modified the connectors on the grinder”

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Posted 11 months ago

“Delighted you had the difficult-to-find part on stock. Shipping was fast. But it was a tiny little, practicly weightless part so shipping charge seemed a bit steep. Not complaining. Just saying. Thanks!”

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Posted 11 months ago

“Thanks for your help so much! You are good. I would like to hear your offer of how you recommed us to use your products, especially Espresso Parts. Thanks again.”

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Posted 11 months ago

“Service and availability is always good. The only area that is lacking for me is the shipping costs. I feel that it was high for the contents of my order.”

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Posted 11 months ago

“Spray screen and gasket fit. Appreciate the quick delivery. The one downside is delivery cost 30% more than the parts.”

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Posted 1 year ago

“Items received very late but in good condition”

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Posted 1 year ago

“the part just as ordered. it is ok, but inferior to the ceramic cone i had, which had 3 smasll holes instead of the one large one. the liquid goes thru too fast.”

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Posted 1 year ago

“Easy installation to replace broken part. My only issue is I wish the part was metal instead of plastic.”

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Posted 1 year ago

“I wish there were better links to what fits with the parts we purchased. I now have to buy more parts because it wasn’t clear about what I was getting until I had it in hand”

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Posted 1 year ago

“Great, but shipping took a long time.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,173 reviews