Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,622 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 7th November 2025

439

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spray screen and gasket fit. Appreciate the quick delivery. The one downside is delivery cost 30% more than the parts.”

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Posted 1 year ago

“Items received very late but in good condition”

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Posted 1 year ago

“the part just as ordered. it is ok, but inferior to the ceramic cone i had, which had 3 smasll holes instead of the one large one. the liquid goes thru too fast.”

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Posted 1 year ago

“Easy installation to replace broken part. My only issue is I wish the part was metal instead of plastic.”

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Posted 1 year ago

“I wish there were better links to what fits with the parts we purchased. I now have to buy more parts because it wasn’t clear about what I was getting until I had it in hand”

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Posted 1 year ago

“Great, but shipping took a long time.”

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Posted 1 year ago

“We got the parts we ordered, but you were short on a couple of items no big deal as we were adding to our inventory”

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Posted 1 year ago

“You were great. However, I had a small problem with the latest shipment. The customs duty were paid for half of the shipment and not for all items. I refused the shipment first as I have to pay an extra amount of $70. UPS called me two days after that they contacted the duties to reduce the fees to $25 instead of $70. To make the long story short I paid the $25 knowing that this amount should be covered within the total shipment fees.”

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Posted 1 year ago

“Found the correct part for my Gaggia Classic, it fit perfectly and it is now working as intended. Shipping was very very expensive. The part cost +/- $ 8, shipping was in excess of $ 10, for a part abount the size of a marble.”

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Posted 1 year ago

“The gasket is in the process of seating when the portafilter is inserted. Initially it was very difficult to insert the portafilter suggesting that the gasket is a bit too big for the Livia 90. However, as I continue to make espressos each day, inserting the portafilter is getting easier.”

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Posted 1 year ago

“Great website and decent selection.”

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Posted 1 year ago

“Everything was there as order, and that is a good thing”

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Posted 1 year ago

“Well while you guys did great the shipping was the issue. USPS took 10 days and the package finally arrived today 04/18. Somehow went from west coast to east coast to Texas and back.”

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Posted 1 year ago

“Great communication with customer service identifying right parts.”

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Posted 1 year ago

“The recipient of my gift of two cups and saucers was pleased but commented on how very heavy the cups are. Inordinantly heavy. Reminds me of the old-fashioned diner coffee cups. I was happy to find porcelain latte cups but not crazy about the colors. Service was fine. Shipping was expensive.”

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Posted 1 year ago

“Delivered on time.”

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Posted 1 year ago

“Thanks for the stuff”

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Posted 1 year ago

“Very convenient having EP assemble into a kit all parts needed for repair of my 20 yr old Rancillio Silvia v.1's steam valve, and delivery was prompt. Review would have been "excellent" rather than "good" if the "kit" had also included a step by step instruction sheet. I figured it out-eventually-from an online schematic, but the repair--not including the time to purchase a pair of 22 mm crescent wrenches at Home Depot-- took more than 2 hours, probably an hour more than it would have with clear directions. But once installed, it worked like a charm. no more water dripping from the steam wand.”

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Posted 1 year ago

“Love my latte mugs!!!”

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Posted 1 year ago

“It was easy to look up the parts”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,622 reviews