Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,918 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Ascaso Duo Steel arrived a day late because of a UPS error, however iSpent most of the afternoon setting it up, made my first espresso drink which was excellent..Didn't make my usual latte, but i tested its milk frothing ability after setting up the steam temp on the pid, which took a while to figure out, and it is definitely superior to my old machine.”

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Posted 2 years ago

“part arrived promptly and was exact match for the broken one”

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Posted 2 years ago

“Everything came in great condition. The only minor complaint would be time from order to package in my hand”

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Posted 2 years ago

“Very pleased with my vacuum jar. Excellent on-line transaction.”

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Posted 2 years ago

“Everything went very smoothly; no complaints”

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Posted 2 years ago

“Overall, very happy with my purchase. The milk jug is good quality (thick, nice polished stainless steel). The cups have a great feel and thick walls.”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“Buen servicio Entrtega rapido”

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Posted 2 years ago

“We have been pleased with Espresso Parts and the speed of products being shipped. We have ordered 3 pitcher rinser maintenance kits. My only comment is that I wish there was a way to get just the bolt instead of the entire kit for less money since that is the only piece I need from the maintenance kit.”

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Posted 2 years ago

“My order was not fulfilled correctly on the first try, Espresso Parts made it right and they made it easy. Top notch product, top notch service.”

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Posted 2 years ago

“Phone help was great! The order arrived quickly. Shipping was very expensive to Canada.”

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Posted 2 years ago

“The part arrived in reasonable time and almost perfect condition. The plastic shell of the thermal regulator was damaged in shipping,but I was able to reuse the old one in its place. Once part was installed, the espresso machine worked good as new.”

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Posted 2 years ago

“0123456789”

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Posted 2 years ago

“Parts arrived quickly. Would have given 5 stars, but installation material included was not correct, had to find installation resources on the internet to complete the retrofit board and Wi-Fi. Works as expected after installation.”

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Posted 2 years ago

“Great product, great price. BUT: Please immediately stop using styrofoam as packing material!!!!”

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Posted 2 years ago

“Speedy shipping, items package well, life is good! Thanks a bunch!”

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Posted 2 years ago

“Parts as described, fit well”

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Posted 2 years ago

“Too little.”

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Posted 2 years ago

“Enjoy working with Dave and the team at espresso parts very much. Had to wait for an item coming from another supplier; it finally arrived last week. This was not on Espresso parts however would like to have known at the time I placed my order there was an expected delay. I would have sourced the item elsewhere.”

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Posted 2 years ago

“I enjoy a triple espresso in the morning and lovely VERO CORTADO GLASS (4.25OZ) - EMERALD looked to be the perfect choice. Instead what I received was the Vero Cortado in AMBER. An honest mistake, soon as I emailed customer service they immediately sent replacements in the emerald green. No hassle, no questions and very professional. I feel companies can be at their best depending on how well they handle screw-ups. I am impressed. Although I did reserve the fifth star because the ith final product does not seem to be a likeness of the product. Other than that the Vero Cortado is an excellent product. the weight is perfect and has a simple elegance to it that I appreciate. In fact I will probably be ordering a few more of these.”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 10,918 reviews