Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,870 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,870 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The correct ordered part arrived quickly.”

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Posted 2 years ago

“Pts weren't the right one for me. Service was timely but didn't feel like they took time to get it right.”

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Posted 2 years ago

“Great service and shipping”

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Posted 2 years ago

“I like my grinder. However delivery was really slow. It took almost 3 weeks”

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Posted 2 years ago

“Generally very good- would buy again”

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Posted 2 years ago

“I foolishly broke a part on my Yama 3-cup siphon (world's best coffee maker and I own quite a few types). Espresso Parts was able to furnish me with a replacement, though it was initially out of stock and I had to wait a few weeks. Good work!”

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Posted 2 years ago

“Thank You very much!”

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Posted 2 years ago

“We had some issues with the wrong cups being sent and some others being broken but they were very prompt to address and correct the issues!”

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Posted 2 years ago

“Good selection of parts-shipped same day. A little aggressive with the number of emails though. I placed a part in my cart but did not order it immediately. I received daily emails from them reminding me to finish my transaction. Now I get almost daily marketing emails. I had to unsubscribe.”

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Posted 2 years ago

“Fast and easy service; i received 2 shipments instead of 1 but it is ok”

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Posted 2 years ago

“Efficient ordering and shipping. Ordered part exact fit for my Profitec machine. Excellent!”

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Posted 2 years ago

“We found exactly what we were looking for!”

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Posted 2 years ago

“excellent job.”

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Posted 2 years ago

“Happy with the website function and design. Fast shipping and good communication. I bought a small brass pipe coupling that was discolored but not excessively. Threads were clean and well cut. Price was lower than most of the competition, most of whom didn’t have any in stock.”

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Posted 2 years ago

“I like the cups. Ordering is a little funky”

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Posted 2 years ago

“Great support. Thank you”

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Posted 2 years ago

“Fast website, smooth payment process, very responsive customer service. My only complaint is that the website listed an item as in stock, and wound up being on backorder, so the inventory management could use some tightening up.”

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Posted 2 years ago

“Worked the way I expected”

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Posted 2 years ago

“Said it was in stock but it wasn't so we had to wait. All good, though, because you stayed in touch and we did get it last week! Thank you!”

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Posted 2 years ago

“I would have given a 5-star rating, but it was not obvious that my first purchase was discounted as promised. I saw no place during checkout for any discount code. Otherwise, the service was great.”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 8,870 reviews