Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,622 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 7th November 2025

439

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the ordered items and in a timely manner. The only reason I am not giving five stars is that I received a cryptic email saying the items were on pre-order with not date given for a later delivery. There was no reply to my email asking for more information. I spoke to someone in customer service who was very helpful, but she told me it would be about two more weeks before the items would ship. That was acceptable to me. But then about two days later I received the shipment confirmation. I was happy for the early delivery, but I was very confused about the varying bits of information I had received.”

Helpful Report

Posted 1 year ago

“Grinder is high quality and produces a very good grind for pour over cup of coffee. Looking forward to years of use and coffee enjoyment”

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Posted 1 year ago

“Our first or second time ordering from Espresso Parts this way, All went well and we received the parts very quickly with regular shipping.”

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Posted 1 year ago

“Genuine parts at fair prices. I only wish locals could pick up orders at the shop.”

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Posted 1 year ago

“I love my new espresso cups and they arrived very fast”

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Posted 1 year ago

“Often times”

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Posted 1 year ago

“Perfect replacement. But no instructions on how to replace the part. Had to go to internet to figure it out.”

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Posted 1 year ago

“I thought the delivery was fast. The portafilter basket is fine but the handle feels flimsily to me (not like the original handle).”

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Posted 1 year ago

“The part arrived a whole lot quicker than expected, although I don't recall receiving a notification of dispatch.”

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Posted 1 year ago

“Pretty expensive art but came in time and works.”

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Posted 1 year ago

“Items came quickly, of high quality, but fitment seems a little off on one (maybe not Espresso Parts' fault)”

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Posted 1 year ago

“We bought a smaller version initially which was not approved by Health Department and are still waiting for instructions to be returned. This mid-size sink though its great and might be purchasing more throughout the year. Please provide instructions”

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Posted 1 year ago

“Thanks arrived early.”

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Posted 1 year ago

“My Ascaso Duo Steel arrived a day late because of a UPS error, however iSpent most of the afternoon setting it up, made my first espresso drink which was excellent..Didn't make my usual latte, but i tested its milk frothing ability after setting up the steam temp on the pid, which took a while to figure out, and it is definitely superior to my old machine.”

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Posted 1 year ago

“part arrived promptly and was exact match for the broken one”

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Posted 1 year ago

“Everything came in great condition. The only minor complaint would be time from order to package in my hand”

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Posted 1 year ago

“Very pleased with my vacuum jar. Excellent on-line transaction.”

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Posted 1 year ago

“Everything went very smoothly; no complaints”

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Posted 1 year ago

“Overall, very happy with my purchase. The milk jug is good quality (thick, nice polished stainless steel). The cups have a great feel and thick walls.”

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Posted 1 year ago

“good service”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,622 reviews