Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,622 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 7th November 2025

439

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall it was excellent, but I also have the bulbs in the cart and were left behind so now I have to pay shipping again.”

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Posted 1 year ago

“Good cup and good wrag!!”

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Posted 1 year ago

“The shop sells the items listed on the website. They ship in a good timeframe. The Pietro stand that I purchased is pretty much useless, but it has nothing to do with espresso parts. They shipped exactly what I ordered.”

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Posted 1 year ago

“Faster then estimated delivery time and the perfect parts for affordable prices!”

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Posted 1 year ago

“Would be 5* but I don’t recall the description being clear if the brackets were included with the thermostats… so I ordered brackets. They are super cheap, but unnecessary since they were included. Would have been nice to not order those since they were not needed. Other than that, it fixed my machine right up and shipped very quickly! Love you guys!”

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Posted 1 year ago

“TY for your help!!”

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Posted 1 year ago

“Product arrived quickly and in order the plastic paper gasket doesn’t fit the machine properly and broke. Fortunately I was able to use the old gasket. Also, there’s no need to include the cotter pin. This isn’t an easy job for the average person.”

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Posted 1 year ago

“Quick delivery and the product is great. Minus one star for using foam packing peanuts rather than a more eco-friendly option.”

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Posted 1 year ago

“I have always found the parts I needed where other companies had them at a higher cost. I only wish they offered free shipping.”

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Posted 1 year ago

“fast shipping but expensive.”

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Posted 1 year ago

“Great service and expedited shipping. However, I had to pay a send shipping to UPS. Not cool.”

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Posted 1 year ago

“Service was good parts delivered fast but gasket did not fit had to use extra gasket I found. Fixed 1 side but other side not fixed.”

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Posted 1 year ago

“everything was great except my filters arrived squished and out of their proper shape”

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Posted 1 year ago

“Excellent service recieved the parts ordered and in good time.”

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Posted 1 year ago

“Parts arrived quickly. However, there were no instructions for installing into my burr grinder. I had to look up a number of videos to make sure I was doing things correctly. It would have been much better with directions or at least a list of sites that provide the information.”

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Posted 1 year ago

“Every thing was great. But it was the wrong part for my machine.”

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Posted 1 year ago

“The part worked after I modified the connectors on the grinder”

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Posted 1 year ago

“Delighted you had the difficult-to-find part on stock. Shipping was fast. But it was a tiny little, practicly weightless part so shipping charge seemed a bit steep. Not complaining. Just saying. Thanks!”

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Posted 1 year ago

“Thanks for your help so much! You are good. I would like to hear your offer of how you recommed us to use your products, especially Espresso Parts. Thanks again.”

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Posted 1 year ago

“Service and availability is always good. The only area that is lacking for me is the shipping costs. I feel that it was high for the contents of my order.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,622 reviews