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Espresso Parts Reviews

4.8 Rating 8,870 Reviews
96 %
of reviewers recommend Espresso Parts
Company Reviews Product Reviews
6,413
 Metrics
4.8
Based on 8,870 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“The replacement lever I bought was much nicer quality chrome then the original. There is a bit more play where it attaches but nothing to become a problem. I've put a couple of nylon washers to take up the play and not it's better than the original. I'm completely happy with the new lever. I had restored my old La Pavoni so everything else looked like new. Now the entire machine looks like new again. Thank you very much for the fast service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Shipped incredibly quickly, however, the threading on the screw for the new shower screen was messed up. Was able to buy a replacement at Home Depot and get everything installed that day.”
Helpful Report
Posted 1 year ago
Sung Cho
Verified Buyer
“Received parts earlier than I expected.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Most of the products ordered arrived on time. The portafilter was back ordered and there wasn't much communication provided by Espresso Parts. I had to reach out and was told it was further delayed. In no part your fault, but a notice would have been appreciated. Anyway, I'm very satisfied with the products and purchase experience. Will defeinitely consider buying again. Thank you.”
Helpful Report
Posted 1 year ago
Aaron Lieberman
Verified Buyer
“Parts I ordered functioned well and mostly as expected. It could be noted in descriptions that some parts will work on machines other than the one listed like the group head gaskets I ordered for my Rancilio were listed as being for a Cafelat but the dimensions were correct (within 1mm) for the Rancilio. I ordered this because there was not a silicone gasket listed for the Rancilio. I also ordered a brew switch for this same machine that was not listed as being for the Rancilio nor that it could be a brew switch. In other words, parts need to be better cross-referenced and identified with key words.”
Helpful Report
Posted 1 year ago
Douglas Eggers
Verified Buyer
“Very helpful”
Helpful Report
Posted 1 year ago
Ian Mordaunt
Verified Buyer
“The wand Tip O-ring was too large so it did not work out for sealing the head and the steam arm. The wand is still leaking at this connection. Still looking for a smaller O-ring.”
Helpful Report
Posted 1 year ago
Vic Holtz
Verified Buyer
“I understand that every state has their own regulations for nonprofit organization but I must say that your procedures go beyond what I have run into in the past. We have an IRS 501c3 which covers all the states. In Michigan we normally fill out a simple form with our IRS number and that is it. Anyway it appears we will be paying the extra twenty dollars on this order.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Delivery on time very well packaged.”
Helpful Report
Posted 1 year ago
Mark Winn
Verified Buyer
“I like the server cups I ordered. It all went well. And hopefully, my La Pavoni won't need parts anytime soon. This site is perfect for”
Helpful Report
Posted 1 year ago
Pamela Dickerson
Verified Buyer
“Arrived in great condition, though the interior package was a little beat up. Works well and customer service was kind and very respectful. I only didn't give a 5 star is because sometimes I think the machine needs a finer adjustment to the dial. Would purchase again.”
Helpful Report
Posted 1 year ago
Richard Busman
Verified Buyer
“I'm enjoying my new latte cups which makes my coffee experience more fun.”
Helpful Report
Posted 1 year ago
Anchor Coffee
Verified Buyer
“what a good job.”
Helpful Report
Posted 1 year ago
Marlyn Quinn
Verified Buyer
“I received the gaskets very quickly, in good order.”
Helpful Report
Posted 1 year ago
Brew Yagen
Verified Buyer
“Price could have been better”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Nice stuff quickly delivered. They did get one item wrong, but took care of it with no hassle.”
Helpful Report
Posted 1 year ago
Brad Button
Verified Buyer
“The part I ordered did not fit, wrong threads. But that was not Espresso Parts's fault. It was good quality.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great price on Grindz and in stock!”
Helpful Report
Posted 1 year ago
Eric Foster
Verified Buyer
“Love my new amber demitasses, so stylish! Order and shipping were both smooth and painless.”
Helpful Report
Posted 1 year ago
Steven Cataldi
Verified Buyer
“Good product. I did like the fact that it shipped quickly after placing my order. Some companies take forever to ship and in doing so, delay your item arriving in a reasonable time frame.”
Helpful Report
Posted 1 year ago
Espresso Parts is rated 4.8 based on 8,870 reviews
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