Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,431 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 22nd August 2025

432

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts arrived quickly. However, there were no instructions for installing into my burr grinder. I had to look up a number of videos to make sure I was doing things correctly. It would have been much better with directions or at least a list of sites that provide the information.”

Helpful Report

Posted 1 year ago

“Every thing was great. But it was the wrong part for my machine.”

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Posted 1 year ago

“The part worked after I modified the connectors on the grinder”

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Posted 1 year ago

“Delighted you had the difficult-to-find part on stock. Shipping was fast. But it was a tiny little, practicly weightless part so shipping charge seemed a bit steep. Not complaining. Just saying. Thanks!”

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Posted 1 year ago

“Thanks for your help so much! You are good. I would like to hear your offer of how you recommed us to use your products, especially Espresso Parts. Thanks again.”

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Posted 1 year ago

“Service and availability is always good. The only area that is lacking for me is the shipping costs. I feel that it was high for the contents of my order.”

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Posted 1 year ago

“Spray screen and gasket fit. Appreciate the quick delivery. The one downside is delivery cost 30% more than the parts.”

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Posted 1 year ago

“Items received very late but in good condition”

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Posted 1 year ago

“the part just as ordered. it is ok, but inferior to the ceramic cone i had, which had 3 smasll holes instead of the one large one. the liquid goes thru too fast.”

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Posted 1 year ago

“Easy installation to replace broken part. My only issue is I wish the part was metal instead of plastic.”

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Posted 1 year ago

“I wish there were better links to what fits with the parts we purchased. I now have to buy more parts because it wasn’t clear about what I was getting until I had it in hand”

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Posted 1 year ago

“Great, but shipping took a long time.”

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Posted 1 year ago

“We got the parts we ordered, but you were short on a couple of items no big deal as we were adding to our inventory”

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Posted 1 year ago

“You were great. However, I had a small problem with the latest shipment. The customs duty were paid for half of the shipment and not for all items. I refused the shipment first as I have to pay an extra amount of $70. UPS called me two days after that they contacted the duties to reduce the fees to $25 instead of $70. To make the long story short I paid the $25 knowing that this amount should be covered within the total shipment fees.”

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Posted 1 year ago

“Found the correct part for my Gaggia Classic, it fit perfectly and it is now working as intended. Shipping was very very expensive. The part cost +/- $ 8, shipping was in excess of $ 10, for a part abount the size of a marble.”

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Posted 1 year ago

“The gasket is in the process of seating when the portafilter is inserted. Initially it was very difficult to insert the portafilter suggesting that the gasket is a bit too big for the Livia 90. However, as I continue to make espressos each day, inserting the portafilter is getting easier.”

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Posted 1 year ago

“Great website and decent selection.”

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Posted 1 year ago

“Everything was there as order, and that is a good thing”

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Posted 1 year ago

“Well while you guys did great the shipping was the issue. USPS took 10 days and the package finally arrived today 04/18. Somehow went from west coast to east coast to Texas and back.”

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Posted 1 year ago

“Great communication with customer service identifying right parts.”

Helpful Report

Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,431 reviews