Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,915 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,915 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 3rd May 2024

Enrique Martinez

Espresso Parts 5 star review on 2nd May 2024

Christian Díaz

Espresso Parts 5 star review on 5th April 2024

Neisha Arbelo

Espresso Parts 5 star review on 1st April 2024

Gary Holley

Espresso Parts 5 star review on 28th March 2024

Zemarai Anjaz

355

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Said it was in stock but it wasn't so we had to wait. All good, though, because you stayed in touch and we did get it last week! Thank you!”

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Posted 2 years ago

“I would have given a 5-star rating, but it was not obvious that my first purchase was discounted as promised. I saw no place during checkout for any discount code. Otherwise, the service was great.”

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Posted 2 years ago

“Great site, shipping policy outstanding!”

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Posted 2 years ago

“Part arrived quickly and appears to be original equipment. Price seemed exceedingly high, but no higher than other competing sites.”

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Posted 2 years ago

“others are offering weekend shipping so it's hard to give 5 stars.”

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Posted 2 years ago

“Parts showed up promptly and were exactly the right item. Nice to have a go-to parts outlet.”

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Posted 2 years ago

“Wide Range of Products. Professional notifications/communication. The only quirk experienced is that one item I ordered showed as in stock, but it got back-ordered for a few weeks. Everything ordered shipped quickly and undamaged.”

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Posted 2 years ago

“Quick order process and delivery. Beautiful cups and true color, just as shown online.”

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Posted 2 years ago

“We love these mugs! (As do all of our clients.) We were a little disappointed in the shipping time but assume this was due to the nationwide supply chain disruption. We will be ordering from Espresso Parts again!”

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Posted 2 years ago

“Got what I needed. Thank you. :)”

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Posted 2 years ago

“I had a slight delay with delivery but the staff did everything in their power to make me whole. The cups are great and a amazing addition to the collection.”

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Posted 2 years ago

“Supply chain issues interfered but it got here well before Christmas. Thank you!”

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Posted 2 years ago

“Incomplete part; was sent a second one immediately after I notified them. Impressive service, but 4 stars due to the first being incomplete.”

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Posted 2 years ago

“Espresso Parts had what I needed and shipped it quickly. USPS shipped it all over the place before it got rerouted to me, but that is not Espresso Parts fault. The price was fine.”

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Posted 2 years ago

“we are happy that we found the pieces we were finally looking for but it took long to recieve and also one piece seems used .”

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Posted 2 years ago

“As a native Olympian and one of espressoparts first customers (from the old Jo Mama's location), you guys are always my first choice for coffee wares. The delivery was quick and communication was great around the out-of-stock electric kettle. It arrived shortly after the v60. The only, hyper-critical and needy, suggestion I might have would be that I accidentally ordered an "01" v60 and meant to get the "02". I realized my own error after seeing the order summary from following a link in the delivery notification email. I knew I couldn't do anything about it and thought, "what if espressoparts would catch that mismatch in product and notify me?" Anyway, thank you for the quality gear, and quick delivery. You guys are the best.”