Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,313 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,313 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 15th March 2026

Anonymous

Espresso Parts 5 star review on 6th March 2026

Kimberly Tuchrello

Espresso Parts 5 star review on 19th February 2026

WICK BEAVERS

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just what i needed and FAST”

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Posted 2 years ago

“Received parts that were ordered in a timely manner. Thanks”

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Posted 2 years ago

“I asked a question and never got an answer. Service needs improvement.”

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Posted 2 years ago

“Hopefully it fits”

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Posted 2 years ago

“The Rancilio kit worked perfectly. Four stars instead of five since I had to order 2 kits to get free shipping.”

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Posted 2 years ago

“I received the correct parts quickley.”

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Posted 3 years ago

“Process was good but for the fact I would have preferred to see a digital mock up before committing. Logo ended up smaller than I would have liked but the quality of the mug itself is excellent.”

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Posted 3 years ago

“The replacement lever I bought was much nicer quality chrome then the original. There is a bit more play where it attaches but nothing to become a problem. I've put a couple of nylon washers to take up the play and not it's better than the original. I'm completely happy with the new lever. I had restored my old La Pavoni so everything else looked like new. Now the entire machine looks like new again. Thank you very much for the fast service.”

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Posted 3 years ago

“Shipped incredibly quickly, however, the threading on the screw for the new shower screen was messed up. Was able to buy a replacement at Home Depot and get everything installed that day.”

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Posted 3 years ago

“Received parts earlier than I expected.”

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Posted 3 years ago

“Most of the products ordered arrived on time. The portafilter was back ordered and there wasn't much communication provided by Espresso Parts. I had to reach out and was told it was further delayed. In no part your fault, but a notice would have been appreciated. Anyway, I'm very satisfied with the products and purchase experience. Will defeinitely consider buying again. Thank you.”

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Posted 3 years ago

“Parts I ordered functioned well and mostly as expected. It could be noted in descriptions that some parts will work on machines other than the one listed like the group head gaskets I ordered for my Rancilio were listed as being for a Cafelat but the dimensions were correct (within 1mm) for the Rancilio. I ordered this because there was not a silicone gasket listed for the Rancilio. I also ordered a brew switch for this same machine that was not listed as being for the Rancilio nor that it could be a brew switch. In other words, parts need to be better cross-referenced and identified with key words.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“The wand Tip O-ring was too large so it did not work out for sealing the head and the steam arm. The wand is still leaking at this connection. Still looking for a smaller O-ring.”

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Posted 3 years ago

“I understand that every state has their own regulations for nonprofit organization but I must say that your procedures go beyond what I have run into in the past. We have an IRS 501c3 which covers all the states. In Michigan we normally fill out a simple form with our IRS number and that is it. Anyway it appears we will be paying the extra twenty dollars on this order.”

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Posted 3 years ago

“Delivery on time very well packaged.”

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Posted 3 years ago

“I like the server cups I ordered. It all went well. And hopefully, my La Pavoni won't need parts anytime soon. This site is perfect for”

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Posted 3 years ago

“Arrived in great condition, though the interior package was a little beat up. Works well and customer service was kind and very respectful. I only didn't give a 5 star is because sometimes I think the machine needs a finer adjustment to the dial. Would purchase again.”

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Posted 3 years ago

“I'm enjoying my new latte cups which makes my coffee experience more fun.”

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Posted 3 years ago

“what a good job.”

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Posted 3 years ago

Espresso Parts is rated 4.8 based on 11,313 reviews