Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,914 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,914 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 3rd May 2024

Enrique Martinez

Espresso Parts 5 star review on 2nd May 2024

Christian Díaz

Espresso Parts 5 star review on 5th April 2024

Neisha Arbelo

Espresso Parts 5 star review on 1st April 2024

Gary Holley

Espresso Parts 5 star review on 28th March 2024

Zemarai Anjaz

355

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine - arrived in a reasonable time”

Helpful Report

Posted 2 years ago

“I got the correct part as described, I’m happy with the speedy shipping. Shipping was a little pricey but not espresso parts fault. Part work great and it keeps my machine going a little bit longer.”

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Posted 2 years ago

“part came quickly and was a perfect fit”

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Posted 2 years ago

“I appreciate the look and quality of the coffee maker I received. I had to drop a star because I ordered a different coffee maker to start but after waiting 3 months I was told it would be at least another month so I had to settle for a different maker. Wish there had been better communication and not waiting 3 months.”

Helpful Report

Posted 2 years ago

“Espresso Parts had the group head gasket that I needed for my Rancilio Silvia V3, in stock, at a good price. It was easy to find it, easy to order, and it was shipped promptly. The tip on the site about turning the machine upside down to soak the group head in coffee cleaner/descaler was useful, too. However, I did not appreciate being auto-added to a high-volume marketing mail list. If there was an opt-out option anywhere during the checkout process, I did not spot it.”

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Posted 2 years ago

“The quality is good and the mail service was fast.”

Helpful Report

Posted 2 years ago

“I love that Espresso Parts always have my parts in stock at a reasonable price. They email me to let me know my order has shipped as well. Being that I am not far from them I would not pay extra for shipping again as it didn't come any quicker.”

Helpful Report

Posted 2 years ago

“The cold brew apparatus is beautiful and works well! One rod does not lay flush to the board, but it is a minor issue. Please beware, however, if this is a gift for someone that you live with. The shipping packaging has their logo and branded tape on it. My SO brought up the package from the mailroom and knew immediately what it was due to the shipping packaging.”

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Posted 2 years ago

“Great inventory,”

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Posted 2 years ago

“Items in stock, well priced and quick shipping.”

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Posted 2 years ago

“Very helpful getting my equipment and with updates on shipping. Equipment all works great and arrived in great condition!”

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Posted 2 years ago

“Loved the product. Packaging was excessive. 12x10x6 box 3/4 full of packing peanuts.”

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Posted 2 years ago

“I received my products, in good shape, and on time. It was a nice experience!”

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Posted 2 years ago

“Great, quality product! The packaging was pretty intense though...lots of packing tape to cut through just to get to the product.”

Helpful Report

Posted 2 years ago

“The product came in perfectly! However the communication about how quickly shipping would be felt a bit disappointing! But that's all! Thanks so much!”