Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,430 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 5th June 2026

454

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and parts were as ordered. Thanks for the continued excellent service.”

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Posted 3 years ago

“very good work. thank you.”

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Posted 3 years ago

“Good and fast service, although there´s normally some product(s) in back order.”

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Posted 3 years ago

“Fantastic product. Fast shipping. One minor complaint, It would be great to have updated info on the product pages for parts that are out of stock. Waited over a month for products and had little idea when they’d be in stock until I emailed.”

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Posted 3 years ago

“All is good in the world ;)”

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Posted 3 years ago

“I'm excited about the 3 carafe pour over stand. Still waiting for the mat. The only complaint I'd have is that the copper paint was only sprayed on the outside and the inside is barely colored and looks as if it began fading quickly.”

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Posted 3 years ago

“Great parts selection. Good prices, quick shipping, great customer support”

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Posted 3 years ago

“Super company to do business with. My only complaint would be that they use styrofoam “peanuts” in their packaging. Bad for the landfills……other than that they are spot!”

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Posted 3 years ago

“Always good and fast. Wide inventory.”

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Posted 3 years ago

“I was surprised to notice that your shipping services are so fast when I ordered at the first time. I like your Espresso Parts because those items are so original and useful that I could enjoy using the items for making a cup of espresso which people around neighborhood love. I appreciate your good service to react to my order as soon as possible. I will continue to keep an eye on your products.”

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Posted 3 years ago

“some things were surprising...the size of my counter brush is huge haha”

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Posted 3 years ago

“Hello. Thanks for the chance to message. I purchased the knock box garbage can that arrived about a week ago. I went to put the knock box top piece in the can and it wouldn't fit. The garbage can is too narrow and/or the top is too wide. Please see pics. I do have a commercial garbage can of same/similar design and with a garbage bag in, am able to use the top on that for knocking out pucks. I am still using the can that came with it, in my shop. Just advisory they don't fit. Thanks”

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Posted 3 years ago

“Well organized, quick, and easy.”

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Posted 3 years ago

“Shipping was slow”

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Posted 3 years ago

“The part and shipping delivery time was fine but the cost for shipping was excessive for something so small and light.”

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Posted 3 years ago

“Got our order quickly”

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Posted 3 years ago

“The bar across the middle tends to fall out and into our trash. Otherwise, it is a quality product.”

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Posted 3 years ago

“Love the new machine! A Nuova Simonelli Musica to replace my 21-year-old dying Pasquini Livia 90. Thanks for expediting my order after I called 10 business days in. You are pretty good from a customer service standpoint, and I have made probably a half-dozen orders over the years. A couple of things for your information or feedback: - After calling and being told I would receive an update, the update was UPS's email. - Not certain a bench test was done due to drop-ship from Nuova. - UPS guy was unprofessional (set the box down not gently and failed to request a signature). I wasn't sure what to do with the POD at that point, no visible damage except inside, one of the sides of the styrofoam was cracked. Of course that's not your fault, and I'm happy with the product. Thanks.”

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Posted 3 years ago

“Very thankful to Alina for helping me out with a problem with my order. I do wish it was easier to tell what products are or are not compatible with my machines as that would have saved everyone some trouble. Lastly, I don’t understand why Customer Service can’t manage both phone calls and emails when dealing with an issue.l, but glad it all worked out.”

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Posted 4 years ago

“QUick and easy order”

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Posted 4 years ago

Espresso Parts is rated 4.8 based on 11,430 reviews