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Espresso Parts Reviews

4.8 Rating 11,313 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,313 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
Happy with the website function and design. Fast shipping and good communication. I bought a small brass pipe coupling that was discolored but not excessively. Threads were clean and well cut. Price was lower than most of the competition, most of whom didn’t have any in stock.
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Posted 4 years ago
I like the cups. Ordering is a little funky
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Posted 4 years ago
Great support. Thank you
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Posted 4 years ago
Fast website, smooth payment process, very responsive customer service. My only complaint is that the website listed an item as in stock, and wound up being on backorder, so the inventory management could use some tightening up.
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Posted 4 years ago
Worked the way I expected
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Posted 4 years ago
Said it was in stock but it wasn't so we had to wait. All good, though, because you stayed in touch and we did get it last week! Thank you!
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Posted 4 years ago
I would have given a 5-star rating, but it was not obvious that my first purchase was discounted as promised. I saw no place during checkout for any discount code. Otherwise, the service was great.
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Posted 4 years ago
Great site, shipping policy outstanding!
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Posted 4 years ago
Part arrived quickly and appears to be original equipment. Price seemed exceedingly high, but no higher than other competing sites.
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Posted 4 years ago
others are offering weekend shipping so it's hard to give 5 stars.
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Posted 4 years ago
Parts showed up promptly and were exactly the right item. Nice to have a go-to parts outlet.
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Posted 4 years ago
Wide Range of Products. Professional notifications/communication. The only quirk experienced is that one item I ordered showed as in stock, but it got back-ordered for a few weeks. Everything ordered shipped quickly and undamaged.
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Posted 4 years ago
Quick order process and delivery. Beautiful cups and true color, just as shown online.
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Posted 4 years ago
We love these mugs! (As do all of our clients.) We were a little disappointed in the shipping time but assume this was due to the nationwide supply chain disruption. We will be ordering from Espresso Parts again!
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Posted 4 years ago
Got what I needed. Thank you. :)
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Posted 4 years ago
I had a slight delay with delivery but the staff did everything in their power to make me whole. The cups are great and a amazing addition to the collection.
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Posted 4 years ago
Supply chain issues interfered but it got here well before Christmas. Thank you!
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Posted 4 years ago
Incomplete part; was sent a second one immediately after I notified them. Impressive service, but 4 stars due to the first being incomplete.
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Posted 4 years ago
Espresso Parts had what I needed and shipped it quickly. USPS shipped it all over the place before it got rerouted to me, but that is not Espresso Parts fault. The price was fine.
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Posted 4 years ago
we are happy that we found the pieces we were finally looking for but it took long to recieve and also one piece seems used .
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Posted 4 years ago
Espresso Parts is rated 4.8 based on 11,313 reviews