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Espresso Parts Reviews

4.8 Rating 10,918 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 10,918 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
I love that Espresso Parts always have my parts in stock at a reasonable price. They email me to let me know my order has shipped as well. Being that I am not far from them I would not pay extra for shipping again as it didn't come any quicker.
Helpful Report
Posted 4 years ago
The cold brew apparatus is beautiful and works well! One rod does not lay flush to the board, but it is a minor issue. Please beware, however, if this is a gift for someone that you live with. The shipping packaging has their logo and branded tape on it. My SO brought up the package from the mailroom and knew immediately what it was due to the shipping packaging.
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Posted 4 years ago
Great inventory,
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Posted 4 years ago
Items in stock, well priced and quick shipping.
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Posted 4 years ago
Very helpful getting my equipment and with updates on shipping. Equipment all works great and arrived in great condition!
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Posted 4 years ago
Loved the product. Packaging was excessive. 12x10x6 box 3/4 full of packing peanuts.
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Posted 4 years ago
I received my products, in good shape, and on time. It was a nice experience!
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Posted 4 years ago
Great, quality product! The packaging was pretty intense though...lots of packing tape to cut through just to get to the product.
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Posted 4 years ago
The product came in perfectly! However the communication about how quickly shipping would be felt a bit disappointing! But that's all! Thanks so much!
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Posted 4 years ago
The specific parts all work fine. The only improvement is to include instructions or a link to the YouTube which provides assembly instructions.
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Posted 4 years ago
Service was quick. Just a ton of Email spam from the order.
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Posted 4 years ago
Fast shipping
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Posted 4 years ago
Pretty quick service, would surely use them again.
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Posted 4 years ago
Gr8 customer service
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Posted 4 years ago
Excellent. Thanks
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Posted 4 years ago
ALL ITEMS ARE RECOMMENDABLE
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Posted 4 years ago
You guys did great, shipped the part fast. It was a perfect fit. I'm only dinging you a star for using fedex... who delivered it late and to the wrong address.
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Posted 4 years ago
It is easy to find the parts you need, and delivery is very quick.
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Posted 4 years ago
Everything was good - one thermometer damaged - will see if I can return
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Posted 4 years ago
first order and everything went smooth,thank you
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Posted 4 years ago
Espresso Parts is rated 4.8 based on 10,918 reviews