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Espresso Parts Reviews

4.8 Rating 11,313 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,313 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
As a native Olympian and one of espressoparts first customers (from the old Jo Mama's location), you guys are always my first choice for coffee wares. The delivery was quick and communication was great around the out-of-stock electric kettle. It arrived shortly after the v60. The only, hyper-critical and needy, suggestion I might have would be that I accidentally ordered an "01" v60 and meant to get the "02". I realized my own error after seeing the order summary from following a link in the delivery notification email. I knew I couldn't do anything about it and thought, "what if espressoparts would catch that mismatch in product and notify me?" Anyway, thank you for the quality gear, and quick delivery. You guys are the best.
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Posted 4 years ago
Parts deliverd as advertised/
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Posted 4 years ago
Great products and fast delivery.
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Posted 4 years ago
Fast service - correct part delivered.
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Posted 4 years ago
Great part
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Posted 4 years ago
Everything was fine - arrived in a reasonable time
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Posted 4 years ago
I got the correct part as described, I’m happy with the speedy shipping. Shipping was a little pricey but not espresso parts fault. Part work great and it keeps my machine going a little bit longer.
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Posted 4 years ago
part came quickly and was a perfect fit
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Posted 4 years ago
I appreciate the look and quality of the coffee maker I received. I had to drop a star because I ordered a different coffee maker to start but after waiting 3 months I was told it would be at least another month so I had to settle for a different maker. Wish there had been better communication and not waiting 3 months.
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Posted 4 years ago
Espresso Parts had the group head gasket that I needed for my Rancilio Silvia V3, in stock, at a good price. It was easy to find it, easy to order, and it was shipped promptly. The tip on the site about turning the machine upside down to soak the group head in coffee cleaner/descaler was useful, too. However, I did not appreciate being auto-added to a high-volume marketing mail list. If there was an opt-out option anywhere during the checkout process, I did not spot it.
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Posted 4 years ago
The quality is good and the mail service was fast.
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Posted 4 years ago
I love that Espresso Parts always have my parts in stock at a reasonable price. They email me to let me know my order has shipped as well. Being that I am not far from them I would not pay extra for shipping again as it didn't come any quicker.
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Posted 4 years ago
The cold brew apparatus is beautiful and works well! One rod does not lay flush to the board, but it is a minor issue. Please beware, however, if this is a gift for someone that you live with. The shipping packaging has their logo and branded tape on it. My SO brought up the package from the mailroom and knew immediately what it was due to the shipping packaging.
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Posted 4 years ago
Great inventory,
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Posted 4 years ago
Items in stock, well priced and quick shipping.
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Posted 4 years ago
Very helpful getting my equipment and with updates on shipping. Equipment all works great and arrived in great condition!
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Posted 4 years ago
Loved the product. Packaging was excessive. 12x10x6 box 3/4 full of packing peanuts.
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Posted 4 years ago
I received my products, in good shape, and on time. It was a nice experience!
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Posted 4 years ago
Great, quality product! The packaging was pretty intense though...lots of packing tape to cut through just to get to the product.
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Posted 4 years ago
The product came in perfectly! However the communication about how quickly shipping would be felt a bit disappointing! But that's all! Thanks so much!
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Posted 4 years ago
Espresso Parts is rated 4.8 based on 11,313 reviews