Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,184 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived. Thanks.”

Helpful Report

Posted 4 years ago

“Very pleased with the product ordered, which were diner mugs in black. The quality of the mugs are superior. They have so far held up with heavy-handed usage and the custom print on the mug has survived the sanitizer water. The only reason I deducted one star was because of the production lag and communication between the sales team and myself. I was given an estimated date of completion that went 3 weeks past the original date. Super bummed on that being a small business and having that hurt our potential sales for the holidays.”

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Posted 4 years ago

“People, products, fantastic. Wish I could say the same for the platform, which locked me out of shipping info three days in a row.”

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Posted 4 years ago

“Order arrived on time”

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Posted 4 years ago

“great service had to return but accommodating thx”

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Posted 4 years ago

“Hi there, A little disappointed that cups/saucers are from China, but quality is good. I try not to buy from there. Tea gear is is for X-Mas gifting: it looks great!”

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Posted 4 years ago

“Had what I needed at a decent price and pretty quick shipping in my region. Selection of products is good and I'll be back for future espresso needs. Would love cheaper shipping options for products under $20, even if it's slower.”

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Posted 4 years ago

“The shipping took a long time but the product was worth it!”

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Posted 4 years ago

“Shipment arrived quickly and in good condition”

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Posted 4 years ago

“The deal I received was excellent along with Heather who was extremely quick and professional in her communication. My only piece of feedback is that there wasn't a heads up on how long the machine will take to ship. When I asked, I was told it was going to be bench tested which is great, but not until 11 days after purchase, so I'm going to guess that puts me at over two weeks before I receive the machine.”

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Posted 4 years ago

“I got the wrong filters. I thought I picked the larger filters but I somehow got the 155s.”

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Posted 4 years ago

“This product fits the bill for my machine.”

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Posted 4 years ago

“Delivery as advertised. Parts work great. My only wish is that you shipped on weekends :)”

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Posted 4 years ago

“Ordered 2 cappuccino cups and they are great and came quickly. Only wish the packaging was more eco friendly. I'm not a fan of styrofoam peanuts.”

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Posted 4 years ago

“The parts are quality parts! We’ve never had a problem with getting them on time. Great service.”

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Posted 4 years ago

“The heating element fits perfectly and works fine. However, the boiler wiring sent does not match my boiler (from 2018), but I was able to use it by making splices.”

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Posted 4 years ago

“aanrader voorde koffieliefhebber”

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Posted 4 years ago

“It wasn't the fastest delivery and the packing wasn't anything special. But, we are still happy with what we got. Thank you!”

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Posted 4 years ago

“Always helpful and responsive! Excellent!”

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Posted 4 years ago

“I was unaware that it didn't come with the lid. But it fits perfectly and I have used it and it's good.”

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Posted 4 years ago

Espresso Parts is rated 4.8 based on 10,184 reviews