Login
Start Free Trial Are you a business?? Click Here

Espresso Parts Reviews

4.8 Rating 10,184 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 10,184 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Espresso Parts 5 star review on 12th June 2025
Susan Shindell
Espresso Parts 5 star review on 26th May 2025
Mark Yount
Espresso Parts 5 star review on 23rd May 2025
Victoria Simpson
Espresso Parts 5 star review on 10th May 2025
Robbie Gregg
Espresso Parts 5 star review on 10th May 2025
Robbie Gregg
Espresso Parts 5 star review on 30th April 2025
Joe Pirrone
Espresso Parts 5 star review on 30th April 2025
Joe Pirrone
429
Anonymous
Anonymous  // 01/01/2019
Everything arrived. Thanks.
Helpful Report
Posted 4 years ago
Very pleased with the product ordered, which were diner mugs in black. The quality of the mugs are superior. They have so far held up with heavy-handed usage and the custom print on the mug has survived the sanitizer water. The only reason I deducted one star was because of the production lag and communication between the sales team and myself. I was given an estimated date of completion that went 3 weeks past the original date. Super bummed on that being a small business and having that hurt our potential sales for the holidays.
Helpful Report
Posted 4 years ago
People, products, fantastic. Wish I could say the same for the platform, which locked me out of shipping info three days in a row.
Helpful Report
Posted 4 years ago
Order arrived on time
Helpful Report
Posted 4 years ago
great service had to return but accommodating thx
Helpful Report
Posted 4 years ago
Hi there, A little disappointed that cups/saucers are from China, but quality is good. I try not to buy from there. Tea gear is is for X-Mas gifting: it looks great!
Helpful Report
Posted 4 years ago
Had what I needed at a decent price and pretty quick shipping in my region. Selection of products is good and I'll be back for future espresso needs. Would love cheaper shipping options for products under $20, even if it's slower.
Helpful Report
Posted 4 years ago
The shipping took a long time but the product was worth it!
Helpful Report
Posted 4 years ago
Shipment arrived quickly and in good condition
Helpful Report
Posted 4 years ago
The deal I received was excellent along with Heather who was extremely quick and professional in her communication. My only piece of feedback is that there wasn't a heads up on how long the machine will take to ship. When I asked, I was told it was going to be bench tested which is great, but not until 11 days after purchase, so I'm going to guess that puts me at over two weeks before I receive the machine.
Helpful Report
Posted 4 years ago
I got the wrong filters. I thought I picked the larger filters but I somehow got the 155s.
Helpful Report
Posted 4 years ago
This product fits the bill for my machine.
Helpful Report
Posted 4 years ago
Delivery as advertised. Parts work great. My only wish is that you shipped on weekends :)
Helpful Report
Posted 4 years ago
Ordered 2 cappuccino cups and they are great and came quickly. Only wish the packaging was more eco friendly. I'm not a fan of styrofoam peanuts.
Helpful Report
Posted 4 years ago
The parts are quality parts! We’ve never had a problem with getting them on time. Great service.
Helpful Report
Posted 4 years ago
The heating element fits perfectly and works fine. However, the boiler wiring sent does not match my boiler (from 2018), but I was able to use it by making splices.
Helpful Report
Posted 4 years ago
aanrader voorde koffieliefhebber
Helpful Report
Posted 4 years ago
It wasn't the fastest delivery and the packing wasn't anything special. But, we are still happy with what we got. Thank you!
Helpful Report
Posted 4 years ago
Always helpful and responsive! Excellent!
Helpful Report
Posted 4 years ago
I was unaware that it didn't come with the lid. But it fits perfectly and I have used it and it's good.
Helpful Report
Posted 4 years ago
Espresso Parts is rated 4.8 based on 10,184 reviews