Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,184 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price, arrived sooner than expected, but I'm having leak issues that may or may not be related to the new part. I called tech support and the courteous rep tried to be helpful, but the bottom line is, I still have a leak and I'm not sure what the next step might be. Frustrating.”

Helpful Report

Posted 4 years ago

“the first time I ordered the OSO grinder I receive no information regarding delivery. After two phone calls I cancelled the order and received a refund. This time, after placing a new order, in response to an updated email, I received the iem within a week/”

Helpful Report

Posted 4 years ago

“Works great shipped fast”

Helpful Report

Posted 4 years ago

“Found every parts needed. but website on cellphone need fixing.”

Helpful Report

Posted 5 years ago

“Shipping was expensive but I got what I needed quickly - thanks!”

Helpful Report

Posted 5 years ago

“It was a little irritating to wait around 6 weeks for my Chemex filters but you guys are great anyways. Yay #COVID-19”

Helpful Report

Posted 5 years ago

“delivery speed was OK (given the pandemic; it took a couple of weeks to send the package... it took just 2 days to arrive after being sent). Only thing I would suggest is including instructions with the parts, as others pointed out -- so was not a surprise.”

Helpful Report

Posted 5 years ago

“Fast shipping, great prices, A+++”

Helpful Report

Posted 5 years ago

“Excellent service. Expensive to ship to small towns in Canada. Should use mail for smaller items.”

Helpful Report

Posted 5 years ago

“Had the parts in stock , and shipped them quickly. What more can you ask for?”

Helpful Report

Posted 5 years ago

“Ordered & received the items. Simple”

Helpful Report

Posted 5 years ago

“Easy check out and payment”

Helpful Report

Posted 5 years ago

“The part is correct for the job. Shipping was super fast. Will order again.”

Helpful Report

Posted 5 years ago

“It all arrived in good condition”

Helpful Report

Posted 5 years ago

“The item purchased, an immersion filter, functions as advertised. I've only used it several times but I do like the end result.”

Helpful Report

Posted 5 years ago

“Love the products. Packing peanuts??”

Helpful Report

Posted 5 years ago

“good selection, good service. Shipping costs fairly high”

Helpful Report

Posted 5 years ago

“They have the parts i need for my espresso business and stand behind them!”

Helpful Report

Posted 5 years ago

“It’s okay, just too expensive for a scale. All the hype drives the price up.”

Helpful Report

Posted 5 years ago

“Love EP. The reason for 4 stars is their system causes confusion. I ordered 4 items, 3 were sent with no explanation for the 4th. All were listed ‘in stock’. There is a clause stating that missing items will be sent later. That still leaves one to wonder - was it mistakenly left out? A simple acknowledgement on the shipping order (I.e. back ordered, etc) would address that concern.”

Helpful Report

Posted 5 years ago

Espresso Parts is rated 4.8 based on 10,184 reviews