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Espresso Parts Reviews

4.8 Rating 10,184 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 10,184 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Espresso Parts 5 star review on 12th June 2025
Susan Shindell
Espresso Parts 5 star review on 26th May 2025
Mark Yount
Espresso Parts 5 star review on 23rd May 2025
Victoria Simpson
Espresso Parts 5 star review on 10th May 2025
Robbie Gregg
Espresso Parts 5 star review on 10th May 2025
Robbie Gregg
Espresso Parts 5 star review on 30th April 2025
Joe Pirrone
Espresso Parts 5 star review on 30th April 2025
Joe Pirrone
429
Anonymous
Anonymous  // 01/01/2019
Excellent price, arrived sooner than expected, but I'm having leak issues that may or may not be related to the new part. I called tech support and the courteous rep tried to be helpful, but the bottom line is, I still have a leak and I'm not sure what the next step might be. Frustrating.
Helpful Report
Posted 4 years ago
the first time I ordered the OSO grinder I receive no information regarding delivery. After two phone calls I cancelled the order and received a refund. This time, after placing a new order, in response to an updated email, I received the iem within a week/
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Posted 4 years ago
Works great shipped fast
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Posted 4 years ago
Found every parts needed. but website on cellphone need fixing.
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Posted 5 years ago
Shipping was expensive but I got what I needed quickly - thanks!
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Posted 5 years ago
It was a little irritating to wait around 6 weeks for my Chemex filters but you guys are great anyways. Yay #COVID-19
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Posted 5 years ago
delivery speed was OK (given the pandemic; it took a couple of weeks to send the package... it took just 2 days to arrive after being sent). Only thing I would suggest is including instructions with the parts, as others pointed out -- so was not a surprise.
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Posted 5 years ago
Fast shipping, great prices, A+++
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Posted 5 years ago
Excellent service. Expensive to ship to small towns in Canada. Should use mail for smaller items.
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Posted 5 years ago
Had the parts in stock , and shipped them quickly. What more can you ask for?
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Posted 5 years ago
Ordered & received the items. Simple
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Posted 5 years ago
Easy check out and payment
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Posted 5 years ago
The part is correct for the job. Shipping was super fast. Will order again.
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Posted 5 years ago
It all arrived in good condition
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Posted 5 years ago
The item purchased, an immersion filter, functions as advertised. I've only used it several times but I do like the end result.
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Posted 5 years ago
Love the products. Packing peanuts??
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Posted 5 years ago
good selection, good service. Shipping costs fairly high
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Posted 5 years ago
They have the parts i need for my espresso business and stand behind them!
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Posted 5 years ago
It’s okay, just too expensive for a scale. All the hype drives the price up.
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Posted 5 years ago
Love EP. The reason for 4 stars is their system causes confusion. I ordered 4 items, 3 were sent with no explanation for the 4th. All were listed ‘in stock’. There is a clause stating that missing items will be sent later. That still leaves one to wonder - was it mistakenly left out? A simple acknowledgement on the shipping order (I.e. back ordered, etc) would address that concern.
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Posted 5 years ago
Espresso Parts is rated 4.8 based on 10,184 reviews