Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,438 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,438 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 5th June 2026

454

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure who's fault it was but because the original order was sent to a different location, we weren't sure if it come to me therefore forcing me to reorder and py a much higher shipping fee.”

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Posted 5 years ago

“Purchased a vacuum relief valve with washer. It is challenging to purchase this part online as not much info is provided on the part dimensions, so have to base the purchase on how its relative dimensions appear in the picture. Description said it was the standard part used for many brands. The part was the correct one and is working great. Thanks”

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Posted 5 years ago

“My group head gaskets fit perfect (as always) but I was slightly disappointed that I didn't get a sticker? :( LOL, its just something I've always looked forward to getting in my order! Thanks!”

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Posted 5 years ago

“Everything was sent in great conditions. Thank you.”

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Posted 5 years ago

“Saw immediate improvement in the quality of the espresso extraction with the new rimless filter basket. The part is much cheaper than I expected and the free shipping made it a great deal. Only complaint is that it is made of somewhat thinner steel and it arrived with a minor dent on the bottom, regarding which I will contact the company via the provided email address.”

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Posted 5 years ago

“They had a thing. I bought it. They sent it. I like.”

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Posted 5 years ago

“The items came in a very timely fashion, and we'll packaged.”

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Posted 5 years ago

“Gen 1 Miss Silvia is working again. And I got the parts quicker than expected. Thanks Espresso Parts.”

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Posted 5 years ago

“Excellent price, arrived sooner than expected, but I'm having leak issues that may or may not be related to the new part. I called tech support and the courteous rep tried to be helpful, but the bottom line is, I still have a leak and I'm not sure what the next step might be. Frustrating.”

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Posted 5 years ago

“the first time I ordered the OSO grinder I receive no information regarding delivery. After two phone calls I cancelled the order and received a refund. This time, after placing a new order, in response to an updated email, I received the iem within a week/”

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Posted 5 years ago

“Works great shipped fast”

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Posted 5 years ago

“Found every parts needed. but website on cellphone need fixing.”

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Posted 5 years ago

“Shipping was expensive but I got what I needed quickly - thanks!”

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Posted 5 years ago

“It was a little irritating to wait around 6 weeks for my Chemex filters but you guys are great anyways. Yay #COVID-19”

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Posted 6 years ago

“delivery speed was OK (given the pandemic; it took a couple of weeks to send the package... it took just 2 days to arrive after being sent). Only thing I would suggest is including instructions with the parts, as others pointed out -- so was not a surprise.”

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Posted 6 years ago

“Fast shipping, great prices, A+++”

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Posted 6 years ago

“Excellent service. Expensive to ship to small towns in Canada. Should use mail for smaller items.”

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Posted 6 years ago

“Had the parts in stock , and shipped them quickly. What more can you ask for?”

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Posted 6 years ago

“Ordered & received the items. Simple”

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Posted 6 years ago

“Easy check out and payment”

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Posted 6 years ago

Espresso Parts is rated 4.8 based on 11,438 reviews