Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,918 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 10th January 2026

ERIC SHARP

Anonymous

Espresso Parts 5 star review on 7th January 2026

Demetrios Christopher

Espresso Parts 5 star review on 6th January 2026

K Donahue

Espresso Parts 5 star review on 12th December 2025

Gilson Rodriguez

446

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communication was quick and the package arrived safely. The site has a comprehensive list of supplies. The only downside is the cost of shipping for smaller orders.”

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Posted 5 years ago

“Received on time”

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Posted 5 years ago

“Mostly excellent. The part has a bit of a scuff on it, but it was wrapped very well. It is not a part that will be visible once it is assembled.”

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Posted 5 years ago

“Nice products and quick delivery. Thank you!”

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Posted 5 years ago

“Part did make it but Espresso Parts shipped to the wrong address, order entry typo by the gal who took the order over the phone. Tracked it through FedEx after getting an invalid address notification, contacted Espresso Parts, they contacted FedEx and package was re-routed and delivered. Would have given 5 stars if not for that.”

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Posted 5 years ago

“It’s really great to be able to get parts quickly for our La Marzocco GS/3, and keep it running like a top! Thanks Espresso Parts”

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Posted 5 years ago

“Everything was delivered as promised”

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Posted 5 years ago

“Got a new Marco Mix 3 Font for a mini-coffee / tea bar. Arrived in perfect condition. The purchase process was a bit strange because I was not buying the boiler with it so it took a bit back and forth and agreeing to conditions that were already stated on their website. All probably because I am not their typical customer so just took a little patience. Looks amazing and a big upgrade to the bar. Instant hot water at 3 temperatures and volumes is awesome! @humbleart collector.”

Espresso Parts 4 star review on 12th January 2020

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Posted 5 years ago

“A good inventory of parts and products. The delivery takes to long.”

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Posted 6 years ago

“received in 2 days”

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Posted 6 years ago

“I just reviewed everything that was delivered as it came in several shipments (not a problem) as I understand there may be several warehouses. The builder unit for the Rancilio Silvia is damaged and I've double ordered a few items. I will be following-up with a separate email with photos and details.”

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Posted 6 years ago

“Coffee cups woohoo”

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Posted 6 years ago

“Great- had everything I needed”

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Posted 6 years ago

“I had great support when I called for clarity before I placed my online order.”

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Posted 6 years ago

“Good on service”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“My parts were delivered in timely manner.”

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Posted 6 years ago

“Parts arrive promptly, and they fit my machine perfectly. I will order again in the future from Espresso Parts.”

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Posted 6 years ago

“Easy to find the parts I needed.”

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Posted 6 years ago

“Part was fine. About 50 yrs. ago, the machine when new was damaged in shipment so the new base had to be modified. Won’t be the same but better than the original rubber base.”

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Posted 6 years ago

Espresso Parts is rated 4.8 based on 10,918 reviews