Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,440 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 5th June 2026

454

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your company and have always been happy with the service you provide. You have an excellent staff. I chose espressoparts most times just because of this. On my last order, timer switch for our superjolly, I actually found the part for about 25 dollars cheaper at cafeparts, my backup parts supplier. I called back a few minuites after placing my order to see if you guys would price match, but on that day I kept receiving a message that everyone in the service department was in some kind of class. I left a message, then sent an email, then called back a couple hours later. When I finally did reach a person I asked about either cancelling the order or if you could price match. The person on the phone said it was possible, but I never heard anything back. I”

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Posted 6 years ago

“The parts were correct and received on time. However, I purchased 4 pins (E-61 Manual Group 12.1 mm Square Valve Pin SKU: F_446 4 $3.52) and 3 of the 4 were threaded incorrectly so they would not screw on the part all the way. I hesitated to call since they were only $0.88 each. The three were back ups and since one worked, I'm happy. Cheers, Merton Hill”

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Posted 6 years ago

“It does appear that all the parts I ordered work for the older Sorrento unit I have. My only concern is that the piston rod does not come out the bottom of the cylinder like the old ones do and I'm not sure how to tell if they are working properly? Appreciate the help I did receive though.”

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Posted 6 years ago

“Perfect! Thank you”

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Posted 6 years ago

“The coffee cups ordered were vey cute!! But I oy recieved two sets and paid for fours sets!”

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Posted 6 years ago

“everything ok. thanks”

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Posted 6 years ago

“Every thing came in a timely way with the exception of the fetco timer.”

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Posted 6 years ago

“we received what we ordered. hip hip hooray. thank.”

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Posted 6 years ago

“fast shipping”

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Posted 6 years ago

“Fantastic service :) Ordered on friday got it monday. Thanks espressoparts”

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Posted 6 years ago

“The exact part I wanted was Out of stock, but in the description it helped me find another part that would do the job. Fast shipping. I’ve used espresso parts a few times now. All excellent.”

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Posted 6 years ago

“Shipping seemed a little pricey.”

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Posted 6 years ago

“It is okay, sucks they cannot setup a corporate account.”

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Posted 6 years ago

“Very happy with the Espresso, Cappuccino, and Latte cups and saucers. Shipping times to the East coast could be better but the products arrived safe and unbroken so we’re happy.”

Espresso Parts 4 star review on 21st August 2019

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Posted 6 years ago

“Fast service! Shipping too much for an envelope.”

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Posted 6 years ago

“very good service, exactly as committed”

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Posted 6 years ago

“:)..........”

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Posted 6 years ago

“Son muy buenos proveedores de refacciones, necesite un repuesto especial y me lo consiguieron, cumplen en riempo y forma, Aunque sus precios son un poco altos para el tipo de moneda de mi país aun asi me dieron un cupon de descuento. Buenas ofertas buen servicio 👍”

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Posted 6 years ago

“Called and talked with Dave, telling him what I needed. He checked what I had asked about and then made a better suggestion. Ordered then and received all within a couple days.”

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Posted 6 years ago

“The cups came in and look great”

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Posted 6 years ago

Espresso Parts is rated 4.8 based on 11,440 reviews