Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,315 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 15th March 2026

Anonymous

Espresso Parts 5 star review on 6th March 2026

Kimberly Tuchrello

Espresso Parts 5 star review on 19th February 2026

WICK BEAVERS

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“received in 2 days”

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Posted 6 years ago

“I just reviewed everything that was delivered as it came in several shipments (not a problem) as I understand there may be several warehouses. The builder unit for the Rancilio Silvia is damaged and I've double ordered a few items. I will be following-up with a separate email with photos and details.”

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Posted 6 years ago

“Coffee cups woohoo”

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Posted 6 years ago

“Great- had everything I needed”

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Posted 6 years ago

“I had great support when I called for clarity before I placed my online order.”

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Posted 6 years ago

“Good on service”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“My parts were delivered in timely manner.”

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Posted 6 years ago

“Parts arrive promptly, and they fit my machine perfectly. I will order again in the future from Espresso Parts.”

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Posted 6 years ago

“Easy to find the parts I needed.”

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Posted 6 years ago

“Part was fine. About 50 yrs. ago, the machine when new was damaged in shipment so the new base had to be modified. Won’t be the same but better than the original rubber base.”

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Posted 6 years ago

“Correct part, quick ship, great service.”

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Posted 6 years ago

“Sent requested parts as previously. A return customer who will use you again when I need parts again.”

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Posted 6 years ago

“No!!!!!!!!”

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Posted 6 years ago

“This company provides a range of espresso machine parts hard to come by. Their website is poor, but you can get what you need. The prices are fair and the shipping is reasonably quick.”

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Posted 6 years ago

“I would love to return to an old order and be able to select "reorder". As it stands (or I could figure out) I had to select each item and reorder. Not bad but wanted to share feedback.”

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Posted 6 years ago

“I love your company and have always been happy with the service you provide. You have an excellent staff. I chose espressoparts most times just because of this. On my last order, timer switch for our superjolly, I actually found the part for about 25 dollars cheaper at cafeparts, my backup parts supplier. I called back a few minuites after placing my order to see if you guys would price match, but on that day I kept receiving a message that everyone in the service department was in some kind of class. I left a message, then sent an email, then called back a couple hours later. When I finally did reach a person I asked about either cancelling the order or if you could price match. The person on the phone said it was possible, but I never heard anything back. I”

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Posted 6 years ago

“The parts were correct and received on time. However, I purchased 4 pins (E-61 Manual Group 12.1 mm Square Valve Pin SKU: F_446 4 $3.52) and 3 of the 4 were threaded incorrectly so they would not screw on the part all the way. I hesitated to call since they were only $0.88 each. The three were back ups and since one worked, I'm happy. Cheers, Merton Hill”

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Posted 6 years ago

“It does appear that all the parts I ordered work for the older Sorrento unit I have. My only concern is that the piston rod does not come out the bottom of the cylinder like the old ones do and I'm not sure how to tell if they are working properly? Appreciate the help I did receive though.”

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Posted 6 years ago

“Perfect! Thank you”

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Posted 6 years ago

Espresso Parts is rated 4.8 based on 11,315 reviews