Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,184 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first person I spoke with for my original order was great and very help even as she was about to go home for the day. I called back after receiving the part with a couple of questions and found Dave to be very helpful in resolving my issue. The same day I called back needing another part and was told to go online to order as that was the policy. 2 out of 3 were excellent.”

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Posted 4 years ago

“Parts were perfect when they came prices very good shipping was excellent. The only thing they didn't do was install the parts on my machine. Great experience shopping at Espresso Parts”

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Posted 4 years ago

“Thank you, great service.”

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Posted 4 years ago

“Great communication between placing the order, shipping the order, and a follow-up after items arrived. Great pricing, great packing of items the box for shipping. Shipping may have seemed slow, but it wasn't the company's fault - Item was easy to track and showed it arrived in the local distribution warehouse 2 or 3 days before it made it to us. Which is the delivery company's issue, not the store. Trying to get anything shipped right now is a mess, no matter what company is delivering. Overall we are extremely satisfied with our purchase and our choice to support this company.”

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Posted 4 years ago

“product is great. fedex was a bit slow”

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Posted 4 years ago

“Creamer is fine but I find your emblem quite unusual for the product.”

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Posted 4 years ago

“Quick and efficient delivery!”

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Posted 4 years ago

“Thanks for you service... Send to fast”

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Posted 4 years ago

“Easy interface, good prices, quick delivery. Couldn’t be happier with the service.”

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Posted 4 years ago

“Easy ordering Everything in stock All good!”

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Posted 4 years ago

“In a world of amazon - parts here the next day - it took longer than I would have wanted to get the parts. I'm glad you had it. I'll buy again. Just wanted you to know - that faster delivery times would be good. Thanks!”

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Posted 4 years ago

“well executed delivery”

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Posted 4 years ago

“Not sure who's fault it was but because the original order was sent to a different location, we weren't sure if it come to me therefore forcing me to reorder and py a much higher shipping fee.”

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Posted 4 years ago

“Purchased a vacuum relief valve with washer. It is challenging to purchase this part online as not much info is provided on the part dimensions, so have to base the purchase on how its relative dimensions appear in the picture. Description said it was the standard part used for many brands. The part was the correct one and is working great. Thanks”

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Posted 4 years ago

“My group head gaskets fit perfect (as always) but I was slightly disappointed that I didn't get a sticker? :( LOL, its just something I've always looked forward to getting in my order! Thanks!”

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Posted 4 years ago

“Everything was sent in great conditions. Thank you.”

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Posted 4 years ago

“Saw immediate improvement in the quality of the espresso extraction with the new rimless filter basket. The part is much cheaper than I expected and the free shipping made it a great deal. Only complaint is that it is made of somewhat thinner steel and it arrived with a minor dent on the bottom, regarding which I will contact the company via the provided email address.”

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Posted 4 years ago

“They had a thing. I bought it. They sent it. I like.”

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Posted 4 years ago

“The items came in a very timely fashion, and we'll packaged.”

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Posted 4 years ago

“Gen 1 Miss Silvia is working again. And I got the parts quicker than expected. Thanks Espresso Parts.”

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Posted 4 years ago

Espresso Parts is rated 4.8 based on 10,184 reviews