In NO Way have you lived up to your stated standards. Everyone should be ashamed of what you have made me go through. Think for just one second about what you would have to deal with when, at no fault of your own, what you promised the customer was impossible due to the screwups of someone else. I intentionally ordered many times what I needed to complete a repair across two orders to be sure of getting the one copper crush gasket I needed to replace a boiler. You combined the orders into one and shipped them USPS at Christmas time for no other reason than to save yourself a few cents. Then, the USPS lost my order while simultaneously reporting it as delivered. At this point, you told me I was on my own dealing with the USPS and that you would not do anything to fix it or help. All of this is after you refused to partially ship the original order when I discovered that your webpage stated that an item was in stock when in fact it was always special-order. I eded up paying twice what my orders with you totaled to get what I needed overnight. So, tell me one thing you have done ethically, or even remotely compliant with standard business practices?