Net Promoter Score (NPS)

Better insights to measure
customer loyalty.

NPS® is the most important feature you never knew you needed. Ask 2 simple questions and find your best advocates.
Grow with customer loyalty

NPS helps identify customer loyalty.

By measuring customer loyalty, rather than customer satisfaction, you are looking to the future rather than the past.

Asking a customer if they were satisfied by the service or product they received is not sufficient to finding out if they would recommend you in the future. NPS answers this question.
Net Promoter, Net Promoter System, Net Promoter Score, and NPS are trademarks of Satmetrix Systems Inc., Bain & Company, and Fred Reichheld.

Despite being around since 2014, we’re still an unheard of brand online. We need a good reputation both on the website and across third-party sites. It’s imperative to the business.
James Bertram
Marketing Manager | Abbott Lyon
How abbott lyon takes control of their online reputation
Measurement of customer loyalty

Reviews with NPS, the perfect match. is a licensed NPS provider. NPS is now available in all and allows you to gather loyalty data from your customers at the same time as reviews. Your current NPS score, along with trends over time, are displayed in your Timeline.
The extra word-of-mouth marketing facilitated by for Euro Car Parts is very beneficial in improving our bottom line.
VP Sales at Euro Car Parts

Place recommendation next to products. Remove all uncertainty.