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Google Stars
More traffic from Adwords, Organic Search & Local Maps
Product Reviews
Grow e-commerce landing page conversion
360° Reputation
Get better reviews across multiple platforms
Enterprise Solutions
Bespoke service & integration for large organisations

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Alice, Customer Support
Customer Success Stories
Company's Goal
To find a platform able to offer them a vast amount of review requests, with the ability to help them identify brand advocates.
Requested Features
Unlimited monthly email invitations, A/B email testing, and advanced reporting tools.
Outcome
Sports Direct have honed the perfect email invitation to send to their clients, and have collected the most Company Reviews over any other business in the UK.
Company's Goal
Reviews across Google, and an improved online presence.
Requested Features
Third Party review collection, SMS collection, Rich Snippet friendly Badges and Widgets, API customisation.
Outcome
Reviews across Auto Trader and the web, stars in organic listings, doubled website conversion, and review conversion from 1% - 26%.
Company's Goal
Product Review collection with a cost effective platform.
Requested Features
A Fair and transparent plan, with Product Review collection and publication via on-site Widgets.
Outcome
Increased on-page conversion, with an 18% uplift in sales.
Company's Goal
Stars in their Adwords and Google Shopping ads, and to actively answer and display customer questions on-site.
Requested Features
Seller Ratings in their Adwords, and Rich Snippet friendly Badges and Widgets on-site, including the Reviews Q&A Widget.
Outcome
Over 4,000 organic impressions, and greater traffic and on-site impressions with their dynamic Q&A.
Company's Goal
Increasing their online review visibility by getting their reviews across Google and the web.
Requested Features
Third Party Review Management and Rich Snippet friendly on-site Badges and Widgets.
Outcome
Greater click-through rates, increased on-page conversions, and an improved bottom line.
Company's Goal
Monitor their Online Reputation, and improve their review score on Third Party Review Sites.
Requested Features
Third Party Review Management, accessible Reviews Timeline.
Outcome
Greater customer trust across the web with an improved Yelp score.
Company's Goal
Generate greater social proof with Review Photos.
Requested Features
Product Review and customer Photo Review collection and publication.
Outcome
Enhanced customer trust with nearly 300 customer-generated review photos.
The Highest Rated Review Company on G2Crowd
They provide us with a solution that is easy to manage and creates a seamless experience for our customers when reviewing and rating our products/business.
Designed by intelligent people who have a thorough comprehension of e-commerce operational requirements.

Common Questions

HOW LONG ARE YOUR CONTRACTS?

Reviews.io plans are paid monthly or yearly. We make it simple to start - and stop - your service at any time. All contracts are month to month unless you sign up for an annual plan.

HOW DO YOU ACCEPT PAYMENT?

We keep things simple. We take credit or debit cards and bill monthly.

CAN I SWITCH PLANS?

Yes, at any time, in your website manager. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.

WILL YOU INCREASE YOUR PRICES?

Price increases only affect new clients signing up, not existing clients.

WHAT ABOUT NEW FEATURES?

We are always working on new features that will help increase your ROI, new core features will be added to your account automatically. In the last 12 months we have added over 8 new core features that we gave to our existing client base free of charge.

IN WHICH COUNTRIES IS REVIEWS.IO SUPPORTED?

Reviews.io functionality is currently available in English speaking countries.

ARE CUSTOM PLANS AVAILABLE?

Yes! Please contact us on 949-394-1012 and we can put together a quote that best fits your sites needs. We also offer Enterprise and Non-Profit plans to qualifying companies.

WILL YOU SIGN AN NDA?

Yes, we are happy to sign an NDA on Business and above packages.

IS THERE A FREE PLAN?

No, sorry. Our plans are created to be as cost effective as they come.

WHY ARE YOU SO CHEAP?

Word of mouth is our best marketing and tool which is why we don't have a large sales team. Instead we invest in developers who focus on constantly improving our platform. We charge what we feel is fair and what covers our costs.

IS MY CUSTOMER DATA SAFE WITH REVIEWS.IO?

We can ensure that all data sent to Reviews.io is handled securely. All data is stored on US based encrypted servers.

HOW DO I CANCEL THE SERVICE?

Canceling Reviews.io is an easy and no-questions-asked process. You do it simply from your dashboard. If you close your account with Reviews.io, we simply remove the access to the dashboard and 3rd party publishing.

I HAVE MORE QUESTIONS?

Have a question? We're always here to help. Two things you should know whenever you reach out to us:

  1. No one at Reviews.io works on commission, so you don't have to worry about anyone selling you on a pricing plan you don't need. We're simply here to help you have the best experience possible.
  2. Our customer service team is the largest team at Reviews.io, we are passionate that our clients have access to a knowledgeable support team.

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