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#1 Alternative to Bazaarvoice

REVIEWS.io offer customizable price plans with customer-centric features including UGC, Review Attributes, and a customizable Loyalty Program. Our innovative product focus allows us to provide a marketing-leading solution, suited to all eCommerce platforms supported by leading customer service.

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Review switch

Why Brands are Switching to REVIEWS.io

Our feature-rich platform is designed to meet the unique needs of your business. From seamless review collection to in-depth customer insights, we've got you covered.

We switched from Bazaarvoice as the pricing didn’t match the support or features they offered. With REVIEWS.io, we get all benefits of around-the-clock customer service, they are constantly updating their feature offering but at a fraction of the cost!
Sarah Donaghey
Senior eCommerce @ Wild Nutrition

Daniel Singh

Co-Founder Concrete Jungle
We’d been using Trusted Shops for around 8 years but it became really expensive. It also didn’t offer much flexibility. We wanted a platform that gave us the features we needed at a fair price.

Wolfgang Fuchs

Founder @ Lotuscrafts
Our customers feel more appreciated when given options to share their thoughts. By providing intriguing and valuable questions, I believe they're more inclined and delighted to offer feedback.

Otto Mouton

COO @ Jimmy Joy
Our experience with REVIEWS.io has been incredible! The integration was effortless, allowing for a smooth transfer of our existing reviews. The team provides exceptional customer service & support. We only wish we had switched to REVIEWS.io earlier!

Halfdan Hansen

“You can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future.”

Tony Caruso

Director @ Caruso's Natural Health
We were using Yotpo but found REVIEWS.io better suited to our business needs. Andrew, our customer success specialist has been of amazing help with the onboarding process and helping us in getting our first group of reviews right off the bat! Thanks so much to the REVIEWS.io team.

Lovisa Degreef

Founder & CEO @ Back on Track
Have had a great experience with Reviews.io, been using it for a couple of years now and the support and functionality are terrific, have never let us down.
At a Glance

The Difference is Clear.


Based on 244 G2 Reviews

REVIEWS.io is a customisable best-of-breed solution with modular pricing and innovative features, that deliver maximum ROI. Built for growing brands that need a solution to integrate with their existing tech stack.

Meets Requirements


Quality of Support


Ease of Setup



Based on 328 G2 Reviews

Bazaarvoice is built for enterprise clients with a wide range of services and sufficient reporting options. Price points can not always guarantee a great ROI.

Meets Requirements


Quality of Support


Ease of Setup


Why Brands switch

A Shared Frustration is Lack of Fair Pricing

With REVIEWS.io you scale up your pricing plan as your business grows, only pay for the features that you need with our flexible monthly price plan. Upgrade or downgrade your plan as you see fit.

See how it works
Long Contracts

Ask questions like skin tone for beauty brands or taste preferences for healthy & complete food.

Lacks Support

How well do products fit according to size? What’s the customer’s take on quality? Do they perform to the expected standard?

Poor Integrations

We integrate with thousands of best-of-breed eCommerce & tech platforms to ensure your business maximizes its existing tech stack.


Don't be fooled by Trustpilot's false sense of ownership. Paying for and collecting reviews doesn't grant you control over their content. REVIEWS.io give you that control.

Advance Features

More Advanced Platform Features

We invest in our developers to keep our platform up-to-date for modern eCommerce. It includes customizable features like Surveys, AI Assistants, Attributes, and a loyalty program, all designed to support your growth and branding.

Plan Comparison

VS. Bazaavoice

We have enhanced the features offered by Trustpilot and introduced additional ones that will significantly contribute to the growth of your brand.

Free Plan
Free Plan:  $0 / mo
Start-Up: $99 / mo
25 (Free Plan) or 1500 (Start-Up) orders a month, additional plans available
Hidden Pricing
12 Month with auto-renewals
Google Licenced Partner
Reputation Manager
Reputation Manager
Included in Start-Up and higher
Supports 23 portals
UGC Featrues
Klaviyo Integration
Fully branded customisation options
Successful Switch CASES

Brands Finding Value Beyond Bazaarvoice

Switch from Bazaarvoice to the friendly review platform.