We understand the importance of ensuring a secure purchasing experience in today's eCommerce landscape. However, the value proposition of Trusted Shops' Buyer Protection has diminished since its launch in 2007. Customers already have access to buyer protection through various payment methods such as Paypal, Klarna, and credit card companies, which safeguard against fraudulent transactions.

For both retailers and customers, Trusted Shops' buyer protection can be seen as a disadvantage. Once a purchase exceeds 100€, customers are aggressively pitched the Buyer Protection Plus offer, which is an automatically renewing annual subscription. As a retailer, you receive no commissions from these sales.

At REVIEWS.io, our focus is on being a reviews platform. We specialize in providing exceptional review services and do not present ourselves as an insurance or legal services company masquerading as a tech company with a review platform. We are dedicated to delivering excellent review solutions, and that is where our expertise lies.

Unfortunately, Trusted Shops lacks transparency in communicating pricing information. Often, they conceal the fact that there are yearly increases based on your annual turnover.

Moreover, their contracts include a 3-month notice period, making it challenging to cancel the subscription on time. To address this issue, please discuss the terms of your agreement with our sales teams, and we will ensure that your account remains active until your current one expires.

If Trusted Shops truly had the trust of consumers, one would expect it to result in a higher conversion rate. Surprisingly, this is not the case. Consumers primarily seek verified reviews, and they put their trust in YOU, the retailer. By making reviews accessible to your customers, you empower them to make well-informed purchasing decisions. While trust badges hold significance, the source of that trust is largely inconsequential.

It is true that Trusted Shops badges enjoy recognition in Germany, leading one to assume they are trusted by consumers. However, this assumption doesn't hold up under scrutiny. Numerous A/B tests have demonstrated that there is no difference in conversion rates when comparing the Trusted Shops Trust Badge to REVIEWS.io.

Ultimately, the crucial factor is not the specific trust badge you display but rather the presence of any trust badge. The brand associated with that badge is of minimal importance in terms of sharing trust with your customers.