Use post-purchase attribution surveys to understand your customers' preferences. Surveys are a powerful tool that helps you drive revenue and zero-party data simply by listening to those customers and what they have to say.
Ask your customers for feedback on your products, features, onboarding, checkout and more. An effective way to keep in touch with the consumer market and gather measurable insights for a competitive advantage.
How does it work?
Run surveys without impacting the on-site experience. Surveys help gather data at the time customers interacts with the brand.
Brands making great use of Surveys
"We implemented Surveys on our documentation pages. We now receive feedback about things that are unclear and need improvement. Before the Surveys feature, we were not getting any feedback at all from our visitors. It was easy to implement and support was really helpful. 10/10 would recommend it!"
Feedback widgets have been boring for long enough. You can pick a 5-star and a thumbs-up/down 👍👎 widget, but you can also delight your customers with beautiful emojis and even let them take a screen capture to draw on.
You can have your feedback button on the side of your page or displayed within your website’s content. You can even add it directly to your Shopify checkout page and set filters to define your target group.