Please allow cookies to start chat.

Manage UGC

Manage photo reviews, videos and Instagram mentions all in one place. Tag products in any image to create shoppable UGC galleries for individual products or brand categories.

Collect UGC

Amplify your Strategy with UGC

Engage your customers with authentic review content throughout your website, email marketing campaigns and social media channels. Cross-platform review content that converts.

The best ads have to feel native. UGC content can fuel your ad content and show potential customers what they want on-site, real people using your product outside of a studio environment can be used.
Benjamin Berndt
CEO @ Rookie
Easily Create

Shoppable UGC Galleries

Engage shoppers with your most valuable brand assets. Share authentic, visual content from happy customers to drive product discovery and inspiration.

Klaviyo Integration

Enhance email with Dynamic UGC.

Enhance your Klaviyo emails with Shoppable Galleries.

Select from various layouts and effortlessly insert dynamic content blocks into your templates. Incorporating user-generated content in your email marketing, like abandoned cart emails and product recommendations, can boost click-through rates by up to 78%.

Example

Live Shoppable UGC Widget.

Easily display and connect products through a shoppable UGC widget.

SUPPORT

Frequently Asked Questions

Find answers to frequently asked questions about REVIEWS.io to help you better understand our features, services, and how we can support your needs.
What is considered user-generated content (UGC)?

UGC includes photo reviews, video reviews, and tagged social posts from your customers. It’s any content your customers create that shows real-life experiences with your product, often your most powerful marketing asset.

How do I collect UGC from customers?

You can automatically request photo or video reviews through post-purchase emails, or pull tagged content directly from Instagram. QR codes and SMS collection are also available for offline experiences.

Where can I place UGC on my site?

UGC can be added wherever it builds the most trust. Brands often place photo and video reviews on product detail pages, homepages, landing pages, and even checkout. You can also create shoppable galleries, lookbooks, or embed UGC in blog content - all with flexible widgets you control.

Can I use UGC in my email campaigns?

Yes. REVIEWS.io integrates with email tools like Klaviyo and Attentive, letting you embed customer photos, videos, or quotes directly into your flows. This makes your emails feel more authentic and engaging, helping you boost open and click-through rate.

How does UGC help with product discovery?

Visual content from real customers builds trust and inspires action. By turning UGC into shoppable galleries, you help shoppers explore new products through authentic, relatable experiences.

How do I make sure I have the rights to use customer content?

REVIEWS.io includes built-in tools to help you manage content rights. You can request permission directly from customers and track usage approval - making it easier to stay brand-safe and aligned with platform guidelines.

How does UGC improve ad performance?

UGC gives your ads a human edge that stands out in crowded feeds. Real customer photos and videos increase trust and relatability, often leading to higher click-through rates and lower acquisition costs compared to studio creative.

Do I need a design team to create UGC galleries?

Not at all. Our drag-and-drop builder makes it easy to create dynamic, shoppable galleries in minutes - no coding or design skills required.

Transform Visual Shoppers into Satisfied Customers