Streamline your review collection and review replies with AI. Our tools improve efficiency and provide deep analysis, transforming your review management strategy
Review data tells you so much about your business. But it’s incredibly time consuming to unpack. Let AI do the hard work, leaving you to turn its findings into profitable action.
The Review Analysis identified the main issues in negative content, highlighted key products, and suggested optimal review invite timing based on aggregated feedback. 🤯
Understanding your review content can be tough. Simplify the process with our pre-set questions to uncover customer pain points conveniently.
AI Assistant extracts valuable insights from customer feedback instantly. Simply ask a question, and it processes your review data to provide answers in seconds.
Discover your strengths, weaknesses, popular products, and more without the manual effort, giving you more time to focus on improving your business.
AI Insights transforms your review data into actionable reports, featuring performance metrics, improvement tips, and competitor analysis drawn from web-based customer sentiment.
Use these reports to make swift, informed decisions, drive your business forward, and gain a competitive edge
Reply with AI leverages ChatGPT to craft unique, context-specific responses to customer feedback. Generate replies with a single click, tweak them as needed, and save time without losing control. Â
Give it a try with our open-source version—just enter your rating and review to see the tool in action!
Gain precise insights into customer behavior on your site by observing their actions in real-time. Observe their interactions, identify areas of avoidance, track their purchasing journey, and identify potential sources of friction.
Star Ratings alone lack depth. Our AI Assistant reveals customer sentiments, guiding growth decisions with clarity.
Sorting through thousands of reviews and attribute data can be time-consuming. Our AI Assistant quickly unpacks them and generates instant reports.
Trust your instincts, but back them up with data. Our AI Assistant provides instant, shareable insights for informed decisions.
We were once unsure as well. Through testing, we found the best questions and shared them to improve your results.
The AI Assistant instantly scans your review and attribute data to surface trends, pain points, and product insights - so you can spot issues early, highlight what’s working, and make smarter decisions without hours of manual analysis.
You can ask things like:
• “Why are people returning this product?”
• “What’s driving 5-star reviews for [product]?”
• “Which delivery issues come up most often?”
The AI Assistant analyses your review content and customer feedback to give you instant, practical insights. You can type your own question, or use one of the built-in prompts to get started.
No. Replies are tailored to each review and you’re always in control. You can edit or personalise them before sending - or just use them as a helpful starting point.
Yes. The tools can surface feature-specific praise and criticism, so you know what’s working and what needs fixing - ideal for product development or pre-launch analysis.
AI catches patterns you might miss - especially when you’ve got hundreds or thousands of reviews. It filters noise, spots trends, and gives you fast, data-backed direction without the overwhelm.
If you're scaling fast, launching new products, or trying to improve retention, AI gives your team the clarity and time they need to stay focused and make better calls.
The AI Assistant analyses the verified reviews and Attribute data you collect through REVIEWS.io. That means the insights are based entirely on your own customer feedback - so the answers are specific to your brand, not generic AI responses.
