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Features Google Seller Ratings Get the competitive edge with Seller Ratings Ecommerce Integration Find integrations for the most popular ecommerce platforms Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits Video Reviews Collect feedback that makes a powerful statement Social Proof Turn reviews into marketing banners & videos Reviews Adverts Boost brand awareness and re-engage shoppers SMS Reviews Improve review conversion with SMS reviews Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
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Merchant Metrics

Reviews won’t just promote your business, they’ll help you improve it. Our advanced linguistic AI uses customer feedback to pin-point exactly what you could do better. Find out where you win with Merchant Metrics.
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Analyse Your Service

Are customers happy with your delivery methods? Do they like your products? What about customer service response times or refund procedures?

Merchant Metrics give you a detailed analysis of what customers are saying about specific areas of your business. Showing you exactly what they love, and what you could improve.

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We’ll identify key sentiments and turn customer comments into valuable statistics, giving you a real-world, quantifiable view of your business’s strengths and weaknesses.

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