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Merchant Metrics

Customer comments become actionable insights with Reviews.io's advanced linguistic AI. Find out where you win with Merchant Metrics.
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Turn a gold mine of information from your customer review comments into real statistics, using Merchant Metrics to extract key sentiments.

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Merchant Metrics can be used to give feedback not just on your service as a whole, but on individual aspects like delivery methods, customer service response times and refunds procedure.

This consumer-generated data gives you an external view of key parts of your organisation, shining a spotlight on potential blind spots within your service.

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