Got a customer’s mobile number? Now you can get their review too. SMS review collection is one of the easiest ways to gather feedback. Three times more effective than email and eighty times more than a paper-based request.
Our SMS review collection make the whole process of leaving a review effortless. Review requests via text message achieve a higher response rate than email invites. When an SMS arrives, your customers can write and upload image or video without ever leaving their screen.
We had used SMS in the past, but they didn’t provide a seamless experience for our clients. The Reviews.io SMS system, however, offers an easy and very convenient solution.
Send follow up emails, for those who have not yet submitted a review. Send text messages asking for image or even video content for those happy customer who have.
After doing a lot of research and seeing the impact left by Reviews.io clients, I thought immediately, this is a game-changer — with all the features Reviews.io has to offer it allows us to gain and build trust.
