We have introduced a new layout option for the widget which shows filters at the top instead of a dropdown, enabling your customers to find and filter reviews more easily.

This update is designed to deepen customer engagement and trust through a more dynamic and authentic shopping experience. Video reviews offer a vivid, in-the-moment view of other customers' experiences, making it easier for shoppers to see the real value of your offerings.

Now, you can replace the default star icons with your own bespoke designs, ensuring every aspect of your website reflects your unique brand style. Imagine a travel site where the stars are tiny suitcases, or a pet store with paw print ratings...

Previously, reviews were translated based on the account language settings. With this latest enhancement, each review’s language is individually assessed and translated, if it does not match the widget’s language setting.

Major time savings with this new feature. By grouping related products - like color variants for example, you can share reviews and ratings across them all. Previously, you had to group products in your REVIEWS.io Dash for this. Now you can do it all from right within Shopify. No more switching between platforms. Create groups using Shopify Product Tags, and we’ll automatically sync them in your REVIEWS.io catalog.

This new functionality streamlines your workflow, allowing for quicker responses and more flexible management of expert profiles, ensuring that the most relevant expertise is always at your fingertips.

We've deployed several dashboard updates which introduce numerous improvements. These include restructuring the side navigation, consolidating settings, adding new publishing controls, providing clearer fallback messages, and ...

This update allows our team to seamlessly generate and integrate personalized widget mockups directly into the websites of potential clients. These mockups are thoughtfully pre-loaded with reviews, attributes, and visually compelling images tailored for each prospect, enriching the testing process.

With this integration, you can now effortlessly sync your User-Generated Content (UGC) video reviews from REVIEWS.io to the Firework Business Portal. Once synced, the video content is not only formatted but also enhanced with shoppable overlays, turning every video review into a potential sale.

Our new update to email templates means that new simple templates are now AI generated using information from your website.

This update to the Woocommerce plugin allows for assigning multiple template hooks to position rating snippet and header and footer widgets around the theme.

Due to new Federal Trade Commision guidelines, on October 18th, you have a 14-day grace period to respond to reviews and after this, the negative product reviews will automatically be published on your site.‍

Our latest WooCommerce updates empower you to effortlessly manage real-time ratings, customize footer scripts, optimize product tagging, and enjoy a smoother dashboard catalog search experience.

New feature: create groups using Shopify collections.

A "related links" section has been added to the AI assistant panel that appears when AI answers are associated with any of our support articles or dashboard pages.

This feature enables you to conduct an AI analysis of your reviews.

This will allow you to upload multiple CSV files, facilitating the import of both company and product reviews.

Our Survey Manager now includes numerous pre-made survey templates that you can select and customised to meet your needs.

Our AI Assistant serves as your review mining companion. Instead of manually reading reviews, you can quickly ask any question, and it will rapidly analyze your data, providing detailed answers within seconds.

Quickly create review attributes by using the new industry based presets!

The UGC gallery has been updates to show fallback images and messages when photos cannot be fetched from instagram.

Web Content Accessibility Guidelines enhancements for the product and floating widgets create improved Axe-core results.

The REVIEWS.io and Freshworks integration offers enhanced customer segmentation, personalised communication, and the ability to reward review authors.

We've developed a powerful widget that not only enhances your product reviews but also offers a wide range of customization options to seamlessly integrate with your website's design. Its features include a rating breakdown when you hover, dark theme preferences and ratings presented as badges.

We are excited to introduce the updates to our WooCommerce plugin, bringing a more enhanced user experience to WordPress users utilizing WooCommerce for their online stores.

We have already seen the success of the tool in our dashboard - so we have made it accessible to all. Free of charge. We have taken the pain and time effort out of writing review responses. With AI Reply we are offering an automated response that you can choose as a starting point for edits. Give it a go, for free: https://ai.reviews.io/

We just added new ways to show cast your most compelling reviews content. Use the Nuggets Bar Widget as an inline element or a sticky bar at the top/ bottom of any page to display those review snippets you are most proud of. Dashboard > Publishing > Widget Library > Review Nuggets Bar Widget

Use it to encourage more UGC, increase subscription conversion rates and drive sustainable growth at scale. Some examples on how to use the integration: Create unique flows for subscribers, Enable tagging for reviews, include the subscribe button in shoppable galleries. Add it here: Dashboard > Integrations