Enhance Salesforce® With Reviews

Our Salesforce® solution gives you seamless, effortless control over your customer reviews. It’s fully integrated, allowing you to collect and manage all your feedback in just one place.

Key Features

  • Collect reviews in person from with Field Service Lightning.
  • Immediate customer feedback with Live Chat review collection.
  • Request company & product reviews directly from contacts, accounts & assets
  • Get a detailed insight into your performance
  • Send automated emails & Chatter alerts to notify team members of significant feedback
  • Create review cases & respond to reviews directly to get closer to your customers
  • Extend your review capability in Apex using the REVIEWS.io API.

Advanced Automation

Salesforce® is highly adaptable as well as highly effective. Our Administrators and Developers tailor the service to your exact needs, incorporating specialist tools such as Process Builder, Platform Events and Lightning Components.

Automate Collection

Collect feedback without doing a thing, as Salesforce® automatically triggers review requests from your contacts, accounts, assets and product catalogues. All the insight gathered is made readily to your teams in Sales, Service and Marketing, so everyone stays in the loop.

Create Workflows

Salesforce® also helps you deliver higher levels of customer care; using Process Builder to create workflows that look after your customers from start to finish. You can set up Review Cases and notify team members with emails or Chatter alerts when customers leave reviews – so they can respond quickly and show that your business listens.

Customisable Invites

Stay on-brand with fully customisable and effortless review requests.

Badges & Widgets

Increase conversion by making it easy for customers to write reviews directly in the email.

Review Photos

Encourage customers to attach photos for richer, more engaging reviews.

In-store and SMS

Collect more reviews using SMS and our in-store app.

Reporting

Monitor your online reputation with in-depth statistics and analysis.

Social Sharing

Grow your reach on social and get more customers talking.

Turn Reviews Into Insights With Salesforce®

Simple, powerful review management with no risks or restrictive contracts.

Start Your Free Trial Today

Send 400 review invitations for FREE!

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Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

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