Solutions Overview Learn about REVIEWS.io solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation Influence Identify & engage with influential customers
Features Google Seller Ratings Get the competitive edge with Seller Ratings Ecommerce Integration Find integrations for the most popular ecommerce platforms Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits Video Reviews Collect feedback that makes a powerful statement Social Proof Turn reviews into marketing banners & videos Reviews Adverts Boost brand awareness and re-engage shoppers SMS Reviews Improve review conversion with SMS reviews Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
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Resources Success Stories Find out how we've helped our clients Blog Latest news & tips about reviews Guide to Reviews Gain a greater understanding of our platform features Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews. Agency Directory Get connected with our awesome partners
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Solutions
Overview
Company Reviews
Product Reviews
Local Reviews
Influence
Pricing
Features
Integration Library
Google Seller Ratings
Reputation Management
Reviews in Salesforce®
In-store Reviews
Review Publishing
Widget Library
Video Reviews
Social Proof
Reviews Adverts
SMS Reviews
Merchant Metrics
Competitor Analysis
Resources
Case Studies
Blog
Guide to Reviews
Downloads
Support Center
Our Company
About Us
Become a Partner
Refer a Business
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Enhance Salesforce® With Reviews

Our Salesforce® solution gives you seamless, effortless control over your customer reviews. It’s fully integrated, allowing you to collect and manage all your feedback in just one place.

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Key Features

  • Collect reviews in person from with Field Service Lightning.
  • Immediate customer feedback with Live Chat review collection.
  • Request company & product reviews directly from contacts, accounts & assets
  • Get a detailed insight into your performance
  • Send automated emails & Chatter alerts to notify team members of significant feedback
  • Create review cases & respond to reviews directly to get closer to your customers
  • Extend your review capability in Apex using the REVIEWS.io API.

Advanced Automation

Salesforce® is highly adaptable as well as highly effective. Our Administrators and Developers tailor the service to your exact needs, incorporating specialist tools such as Process Builder, Platform Events and Lightning Components.

Automate Collection

Collect feedback without doing a thing, as Salesforce® automatically triggers review requests from your contacts, accounts, assets and product catalogues. All the insight gathered is made readily to your teams in Sales, Service and Marketing, so everyone stays in the loop.

Create Workflows

Salesforce® also helps you deliver higher levels of customer care; using Process Builder to create workflows that look after your customers from start to finish. You can set up Review Cases and notify team members with emails or Chatter alerts when customers leave reviews – so they can respond quickly and show that your business listens.

Customisable Invites

Stay on-brand with fully customisable and effortless review requests.

Badges & Widgets

Increase conversion by making it easy for customers to write reviews directly in the email.

Review Photos

Encourage customers to attach photos for richer, more engaging reviews.

In-store and SMS

Collect more reviews using SMS and our in-store app.

Reporting

Monitor your online reputation with in-depth statistics and analysis.

Social Sharing

Grow your reach on social and get more customers talking.

Turn Reviews Into Insights With Salesforce®

Simple, powerful review management with no risks or restrictive contracts.

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Solutions
Overview Company Reviews Product Reviews Local Reviews In-store Reviews Google Seller Ratings Influence New Pricing
How it works
Review Collection Review Management Review Publishing Import Reviews Widget Library Integration Library
Features
Video Reviews Social Proof Reputation Management Reviews in Salesforce® SMS Reviews Review Adverts Net Promoter Score Reporting Competitor Analysis Merchant Metrics Expert Answers
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About Us Contacts Careers Become a Partner Refer a Business Brand Guidelines Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request
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