Salesforce® Administrators and Developers can enhance review capabilities using Process Builder, Platform Events and Lightning Components so you can tailor Reviews.io to suit your exact needs
With our fully-integrated solution, review requests can be triggered automatically and then matched to your contacts, accounts, assets and product catalogues. Collected reviews give a comprehensive insight into your performance across multiple aspects and can be accessed by teams across Sales, Service and Marketing to keep everyone in the loop.
Reviews.io and Process Builder enable you to create workflows to ensure your customers are looked after from start to finish. With our advanced automation, you can set up Review Cases and send emails or Chatter alerts to team members when customers leave positive or negative reviews, facilitating the quick response and resolution of customer issues.
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