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Espresso Parts Reviews

4.8 Rating 11,273 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
The portafilter cleaner is horrible. It barely does the jog, is overpriced, finicky, and is a piece of junk. I will attempt to return it. Normally, Everything I buy from Espresso Parts is terrific. This is the exception. Thank you, Paul Goldstone
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Posted 1 year ago
Unfortunately, The wrong size cups were received. The desired size was 6-oz but 8-oz was received. I’ve tried to check my order but cannot get into my account to see what happened. I’ve tried resetting my password but cannot get that to work either. I know the email is correct because I’ve received many emails since my order.
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Posted 1 year ago
The day after I purchased a part from Espresso Parts with my visa card (a card I use only for online purchases), multiple fraudulent charges were made on the card starting on July 30th. The only other purchase was made on July 22nd. It might not have been you but..... I hope it wasn't. Otherwise happy with the purchase. I'm going to contact the online merchant from the previous purchase as well.
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Posted 1 year ago
Haven't actually received my order yet and am being asked to rate my experience
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Posted 1 year ago
I never got my package
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Posted 1 year ago
I received the wrong part. I had ordered 3 sight glasses (F436) and received some metal springs (F346) instead.
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Posted 1 year ago
The part wasn't in good condition and didn't work for our siphon coffee maker. I reached out to the company and never heard a response.
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Posted 1 year ago
Can’t go any higher because it’s still not here.
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Posted 1 year ago
lid doesn’t fit, trash can came dirty out of box
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Posted 1 year ago
Broken glasses
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Posted 1 year ago
Where is my part! It's been 2 weeks!
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Posted 1 year ago
Paid for express shipping, waiting over 5 days for the “2 day” shipping. Reached out to EP and didn’t hear back
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Posted 1 year ago
Order was delayed 2 times.
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Posted 1 year ago
Still waiting on delivery
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Posted 1 year ago
We ordered 5 espresso cups but one of the cups is damaged.
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Posted 1 year ago
Waited 22 days after my order for the part to arrive, was told it will be shipped any day since it was special order and they had to wait for the part to arrive. Then was told the part was never even available from the supplier in the first place and their system didn’t let them see the updates so they had no way of knowing. I should have ordered from somewhere else and that actually had the part in stock, or could have at least been able to tell if something is in stock without waiting almost a month. But the customer service was nice!
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Posted 1 year ago
I have not received my order.
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Posted 1 year ago
wasnt close customer service was very rude
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Posted 1 year ago
I or my son never ordered any of said parts
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Posted 1 year ago
Still waiting on my return to be refunded. Going to report as fraud if not refunded.
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 11,273 reviews