Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,246 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased The Force Tamper and was disappointed that while it was listed on the web site as a tamper and distribution tool, no mention was made in the listing that it only came with the flat tamper base. So, in other words, it was not capable of distributing the grounds. The instructions which came with the tamper specifically recommended the distribution base if that is what you wanted to do with the tamper. While I am pleased that the return authorization is going smoothly, and I'll hopefully receive a credit soon, I feel that the web site could be clearer in what they are selling. Had the description indicated the tamper did not come with the distribution base, I never would have ordered the tamper. In short, a lot of time was wasted due to an incomplete description.”

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Posted 4 years ago

“Half of my order was unavailable even though I was able to purchase as in-stock. Was alerted by the team it would be some time before they would hear back from the manufacturer, it’s been radio silence for while with no ETA. Slightly disappointing, but the other half of my order came in a few days.”

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Posted 4 years ago

“It’s been several days since I ordered and I unfortunately still don’t have the product, nor have I received an estimated delivery date.”

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Posted 4 years ago

“Somebody wants my review on an item that I (pre)-ordered weeks ago and just received notification that it will be delayed for possibly weeks more. No hard feelings EP, but I have wait on the item before writing a review 😳.”

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Posted 4 years ago

“Excellent service--nice free gifts! But the tamper is sized for millennial La Pavonis. The description should specify that it doesn't fit pre-millennial. I had to file mine down.”

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Posted 4 years ago

“The cowling is nice and fits well and delivery was fast for overseas shipping. However, shipping to Norway was crazy expensive ($42) and I had to pay additional Norwegian taxes of $30. Won't order here again unless I cannot find any european alternatives.”

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Posted 4 years ago

“Web site is had to find items. Search just spins looking for items. Adding more than quantity of one is hard to do.”

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Posted 4 years ago

“very fas shipping”

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Posted 4 years ago

“OVERPRICED SHIPPING THAT TAKES OVER A WEEK TO ARRIVE.”

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Posted 4 years ago

“The shipping was very prompt! I was a little upset that one of the handles had scratches as if it wasn’t brand new but not something worth returning over.”

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Posted 4 years ago

“I really like Espressoparts, but the shipping cost and times are not workable for a business sometimes, even before Covid. Right now, I‘m getting a request to review a purchase I‘ve not received yet.”

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Posted 4 years ago

“My order was "processing" for about two weeks until I decided to call to ask about my order, at which point my order was sent out. Just kinda felt like they forgot to process my order for two weeks :/”

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Posted 4 years ago

“This order is the replacement for my first order via Amazon. Filter is working fine so far.”

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Posted 5 years ago

“zzzzzxxxxx”

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Posted 5 years ago

“Painless, easy, and likely to shop again.”

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Posted 5 years ago

“Sadly, I may have to find a new supplier for my 21 year old espresso machine. The availability of parts listed for the Grimac Zola II on your site has been diminishing over time.”

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Posted 5 years ago

“I haven’t received this part yet...”

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Posted 5 years ago

“Shipping calculation has an issue.”

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Posted 5 years ago

“Parts came fast, that's appreciated. The brass fitting was not quite the same as the original, I had to machine out the spring seat and machine a radius on the shoulder for the tubing to ride on. Not a big deal.”

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Posted 6 years ago

Espresso Parts is rated 4.8 based on 10,246 reviews