Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,863 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,863 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

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“Nice to get free delivery when you only need a couple of cheapish parts!”

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Posted 2 weeks ago

“Items arrived quickly and perform as expected!”

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Posted 2 weeks ago

“The recipient of my gift of two cups and saucers was pleased but commented on how very heavy the cups are. Inordinantly heavy. Reminds me of the old-fashioned diner coffee cups. I was happy to find porcelain latte cups but not crazy about the colors. Service was fine. Shipping was expensive.”

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Posted 2 weeks ago

“The order came way faster than I expected and it was great”

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Posted 2 weeks ago

“Arrived quickly.”

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Posted 3 weeks ago

“The foot is what we needed. The customer service was excellent. Thanks!”

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Posted 3 weeks ago

“Good service, place to buy errs for coffee machine”

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Posted 3 weeks ago

“Hearth mugs and espresso glasses were wrapped very carefully and arrived very fast.”

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Posted 3 weeks ago

“New favorite cup!”

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Posted 3 weeks ago

“My machine in parts arrived in a timely fashion and were in great condition. Easy purchase process.”

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Posted 3 weeks ago

“No notification on why refunded. Never delivered?”

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Posted 3 weeks ago

“Just what I needed....”

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Posted 3 weeks ago

“Exactly what I needed to plumb my machine. Quick and easy.”

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Posted 3 weeks ago

“Very helpful”

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Posted 3 weeks ago

“Worked perfectly, not expensive and arrived quickly”

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Posted 3 weeks ago

“The "official" reseller is usually out of stock on whatever parts are needed. Espresso Parts always has replacements that fit perfectly. This last thermostat I bought from them works better than the original and I was able to get it the next day.”

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Posted 3 weeks ago

“We have ordered many of these in the past. We received one where the ring kept sliding off. The customer service was very understanding and quickly replaced it.”

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Posted 3 weeks ago

“Zero communication. Issues with order (incorrect item shipped w/part missing) reached out THREE TIMES without any response. Sent the shipping confirmation a week after I already received my order. First and last order from you guys and I will go ahead and process a chargeback. Thanks.”

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Posted 3 weeks ago

“The girl was really helpful, but even after I told her my name was Vincent, I am a guy, she said " thank you Ms." I told her I was a guy. I can't help that I have a high voice. Even at 60 years old, after being teased my whole it life it still hurts. Go a head and have a laugh . Vincent”

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Posted 3 weeks ago

“I am owner of a Barista-shop in Vienna, Austria and by regularly the Scace 2 Thermofilter. Unfortunately, the availability is quite often limited, but of course it´s not the fault of Espresso Parts. The order processing works perfectly fine!”

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Posted 3 weeks ago

Espresso Parts is rated 4.8 based on 8,863 reviews