Login
Start Free Trial Are you a business? Click Here

Espresso Parts Reviews

4.8 Rating 11,531 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,531 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
Great customer service!
Helpful Report
Posted 1 month ago
Espresso Parts had exactly what I needed - an OEM burr set for my Rancilio Rocky grinder. I've read enough stories about people duped by online suppliers with cheap, knock-off parts, so I was thrilled to find OEM burrs for my discontinued grinder from a reputable seller. The sales rep was incredibly knowldgable, helpful, and friendly. Highly recommended.
Helpful Report
Posted 1 month ago
Fit the grinder, brought it back to new.
Helpful Report
Posted 1 month ago
The part came in the wrong color then i ordered it, and on top of that the part seems to be leaking. We've tried everything.
Helpful Report
Posted 1 month ago
All my parts shipped quickly and I received them in less than a week.
Helpful Report
Posted 1 month ago
I have an old Rancilio Rocky Burr Grinder that needed one tiny cam spring. I decided to order all new springs and cam gear while I was at it. I received everything as ordered and loved the added Espresso Parts skull sticker. Another addition to my travel coffee mug.
Helpful Report
Posted 1 month ago
Very nice. Parts shape., very quickly.
Helpful Report
Posted 1 month ago
Paid for overnight delivery. Part wasn’t shipped out for days after purchase.
Helpful Report
Posted 1 month ago
Good selection of the parts we needed to refresh our Ascaso I-2 espresso grinder. Everything was packed well ans now our grinder is good as new.
Helpful Report
Posted 1 month ago
Filters arrived quickly and as described
Helpful Report
Posted 1 month ago
Quick and easy shopping experience. They carry a lot of parts so I don’t have to buy new coffee machine. Customer service is unrivalled. Super helpful staff and they are quick to respond
Helpful Report
Posted 1 month ago
Good service, prices and products
Helpful Report
Posted 1 month ago
Everything came as expected and in good condition. So far it's been great. Of course the grinder itself is the Pietro and is inherently quirky but it is functioning perfectly as intended and quite well so far. I have ground 1kg of beans through it on 3 coarseness to season it It had no issues with that. I have been currently dialing in my pourovers with it, and it's been a lot of fun. I'm very close to getting it exactly where I want it. I think I'm one setting away. I appreciated the upgraded accessory pack and the customer service. I emailed customer service a few times with some questions while it was on backorder and I got a response within hours. It was concise and addressed my concerns without a bunch of fluff and nonsense. Thanks again.
Helpful Report
Posted 1 month ago
All went well
Helpful Report
Posted 1 month ago
I’ve been a customer for years both on the commercial side and now the consumer side. They always get it right, it’s always shipped quickly and the prices are reasonable. Back when I was ordering parts for machines they would make sure I had everything I needed, even if I missed a washer or a bolt! Great company.
Helpful Report
Posted 1 month ago
Fast and affordable - easy to install and my Rancillio is good as new again!!
Helpful Report
Posted 1 month ago
Espresso Parts has parts you won’t find anywhere else. I needed a steam valve stem gasket for a 1978 Gaggia Baby. Seemed hopeless, but using the precise measurements Espresso Parts provides, I was able to find a gasket that fits perfectly.
Helpful Report
Posted 1 month ago
Great store, always the best deal!
Helpful Report
Posted 1 month ago
Quick, solid service
Helpful Report
Posted 1 month ago
great company to order from
Helpful Report
Posted 1 month ago
Espresso Parts is rated 4.8 based on 11,531 reviews