Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,704 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 18th November 2025

438

Anonymous

Anonymous // 01/01/2019

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“As usual.....AWESOME SERVICE!”

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Posted 3 weeks ago

“Espresso Parts has been my source for La San Marco parts, ranging from head seals to big parts shuch as steam valves and solenoids. My machine is still working after 25 years thanks to them.”

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Posted 3 weeks ago

“We ordered three stacking cups and saucers to match our existing sets. Thy were a perfect match, well packed and expeditiously delivered. Great to do business with these folks!”

Espresso Parts 5 star review on 7th November 2025

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Posted 3 weeks ago

“Got exactly what we were wanting, a knockbox. However we were unable to find one that matched the styles of the rinser that we also have built into the bar. Think the stainless container looks, that have rounded edges where it sits on the countertop. We have a black metal rinser that has those rounded corners but couldn't find a knockbox that has a similar shape on the metal that touches the countertop.”

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Posted 3 weeks ago

“Great service, Thank you!”

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Posted 3 weeks ago

“I needed the urn for a specific Yama siphon coffee maker, Espresso Parts had exactly the right part. Reasonably priced, but I was most pleased by the care they took with packing/boxing the urn, you can tell they understand. Would definitely buy from them again. Thank you.”

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Posted 3 weeks ago

“Perfect Time and great quality”

Espresso Parts 5 star review on 6th November 2025

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Posted 3 weeks ago

“I was pleased with how quickly my order got to me. I was disappointed when there were two parts missing however I sent an email which was responded to almost immediately and I received those parts right away. Customer service was great.”

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Posted 3 weeks ago

“It has not arrivd yet.”

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Posted 3 weeks ago

“I bought this because i have two portafilter for my machine and it came with 14g basket. But it wasn't the exact same one. is there way to find the exact same 14g basket that I have? (basket is from Linea mini purchase)”

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Posted 3 weeks ago

“Best company ever!!! From products to staff, they got you.”

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Posted 3 weeks ago

“John was so incredibly helpful. I have been telling friends the story of your amazing customer service. Thank you for your patient help.”

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Posted 3 weeks ago

“Was exactly what I ordered. Came quickly. Would use this business again.”

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Posted 3 weeks ago

“I enjoyed the follow up email that I got after my product shipped. The email contained hyperlinks to set up/tutorial videos that are difficult to find with a general search within YouTube. I am excited to serve coffee equipped with a Mahlkönig E65W GBS. The sync scale restock is highly anticipated!”

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Posted 3 weeks ago

“Excellent help to determine the propper part........good tutorial online to install.........”

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Posted 3 weeks ago

“Right parts at the right price and on time.”

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Posted 3 weeks ago

“I've been using them for years and they always deliver quickly and accurately. Glad to see new shipping policy based on value of shipment.....”

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Posted 3 weeks ago

“convenient and useful”

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Posted 3 weeks ago

“Good parts section, good availability and good fulfillment!”

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Posted 3 weeks ago

“Easy to find parts we needed and delivery was fast”

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Posted 3 weeks ago

Espresso Parts is rated 4.8 based on 10,704 reviews