Generally, we've have good luck ordering from Espresso Parts. This time, while our part was in-stock when I ordered it, I found out later it was back ordered as they had oversold from their website. When I called to get the status, they promised it in 4 days. After 6 days I had not received it. Called again and it was still on back order. I ordered from another company and got it within 2 days. If you've ever gone without an espresso grinder in your coffee shop, you'll understand how this was so frustrating.
4 years ago
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