We left a bad review when we were burgled as they refused the claim on some technical pretext when they couldn't be bothered to speak to the locksmith until 6 months later when he couldn't recollect the incident and never even bothered to speak to the Police. Net result told us to go to the Ombudsman who of course found in esure's favour as seems to be the case in the vast majority of cases. We then left a bad review that has mysteriously disappeared! Surprise surprise but we are talking about esure.
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