Esure are complete rubbish,avoid them like the plague!!! My complaints reflect the others on this review.It used to be a great company to deal with but going online has changed all this.My premium u=increased by 62% this year after 18 years no claims!!!
Impossible to get anyone to communicate with either by phone or ChatBot.An absolute nightmare.When I did get advice it was conflicting and ultimately unreliable.I was an idiot to renew my premium and am now dreading any interaction with them over changes to my policy, claims etc. NIGHTMARE!! AVOID!!