Unfortunately and stupidly I had previously ticked the auto renew when originally taking out car insurance with Esure. I missed the renewal email from them and now find I can get the car insurance 40% cheaper, yes 40%!.
Can I get through to them to cancel? No, and I've spent 3 hours trying! Other companies allow you to cancel online, why not Esure I ask. Reading other reviews this seems a deliberate policy to me. Disgraceful and probably contravenes FCA service level requirements.
A warning to all AVOID ESURE!
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