I have been with Esure for years, two weeks ago a van smashed into my parked car outside my home, my car was deemed unrepairable and taken away, I was sent an offer which I accepted and now they are saying they saying my claim has been suspended whilst investigating a fictitious claim I am supposed to have made and even though there is no evidence on the system. I have also been told because of this I have to take my courtesy car back, so have to take a taxi to work and back. The staff overseas that you have to deal with are rude and talk over you…WHAT HAS HAPPENED TO THUS COMPANY, I have been left out of pocket through no fault of my own