Home insurance, dad who has no computer experience has been with Esure for years. Up for renewal Esure sent a confirmation postal mail to dad saying the renewal was going ahead. two days later another letter saying the insurance was cancelled. dad called them so many times. Finally got through and was met by a rude, inconsiderate and in my opinion incompetent member of staff that I would truely like to meet and give them a piece of my mind. That individual said that Esure don’t do anything now over the phone and when dad explained he has no access to a computer was told to go and use another insurance company. Probably the best advice Esure could and should give to all customers! Disgusting company you should NEVER use for insurance needs.