Avoid Esure – Dishonest and Incompetent! Esure is an absolute nightmare to deal with. I cancelled my policy on 17th March 2025, yet they failed to inform me of any outstanding issues. I also cancelled my automatic renewal via email on 27th February, but they still mishandled my claim and are demanding money unfairly. Their customer service is appalling, refusing to escalate complaints or provide real solutions. Thanks to their negligence, my claim is still listed as active, affecting my new insurance. Avoid this company at all costs – dishonest, unprofessional, and a complete waste of time!