Unbelievably bad service. Do not use. No communication within the company. Do not ring you back when they say they will. The list of incompetence goes on. Best summed up by then phone interview me the day after in was involved in an non fault accident asking me to find my car as they could not. I had to phone round recovery companies untill I found it. Why have insurance to help when things go wrong with this company you have to do it all yourself with them acting as a hindrance not a help.