Bought esure insurance when bought a car on a provisional licence, told them sitting test in a few months, when passed test called and they wanted to charge 250 pounds admin cost to change policy. Asked why they did not tell there would be a high admin cost when they were informed that obviously I was going to sit driving test, they said they cannot advise and people do not necessarily sit a driving test but stay on a provisional licence.. How ridiculous. Put in a complaint but cannot drive until resolution.
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