was with shelias wheels didnt realise its esure in disguise!! when you claim it goes through esure not shelias wheels. over 16 hours in 4 days and over 200 phone calls made and recieved regarding a claim. im not at fault. esure do nothing but said and i quote "had i paid the £30 optional extra for legal cover they would have done it all and i would recieve 199% of my personal injury claim and wold just pay my excess which is £100". these people have no customer service they treat you like dirt get you to do everything. the courtesy car is a ford ka that you cant ve if the car is written off only if its being repaired i had to rent a car and have it delivered from 50 miles away to ensure it was the same car as i had had so i can try to claim against insurance. i wouldnt trust esure to insure a bowl of snot!!