E-sure are an appalling company with horrendous levels of customer service. Under no circumstances should E-sure actively be your insurer of choice. My car was covered from the 2nd May prior to being cancelled on the 31st May without my prior knowledge. E-sure mentioned that the cancellation was owing to me not providing proof of my No claim Discount. No contact was made in regards to requesting this, E-sure kept my payment and refused to re-instate the insurance despite the mistake being on their side. This means in essence E-sure receiving 'free money', without actually having to provide cover. This is completely unacceptable and inexcusable.