Extremely Disappointing Customer Experience I recently purchased a brush from your company and went to pick it up a few days ago. Unfortunately, my experience was quite disappointing. The gentleman at the counter ignored me and took other customers who arrived after me, serving them first. Only when there were no other customers left to serve did he reluctantly attend to me. While the product itself met my expectations, the customer service experience did not. It felt like I was an afterthought, and this is not the level of service I expected from your company. Improving the attentiveness and responsiveness of your staff could significantly enhance the overall customer experience. Thank you for considering my feedback.