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Euro Car Parts Reviews

4.3 Rating 264,245 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 264,245 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Popped into Basildon store to buy T Cut, quick to bring item out and friendly staff.
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Posted 8 hours ago
Easy to use and part was ready for collection upon my arrival. Staff were friendly and helpful.
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Posted 9 hours ago
Very satisfied
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Posted 9 hours ago
Parts of excellent quality, fit the vehicle perfectly and perform very well. The pricing was very competitive and I’m very happy with the whole transaction.
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Posted 10 hours ago
Easy to order online. Paid on collection. Friendly helpful staff in store
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Posted 10 hours ago
The prices are inflated to give some supposed discount, and inferior brands are the default.
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Posted 10 hours ago
The customer service was great, I think they could of took sometime to make sure the customer was getting the correct part as not everyone knows exactly how the website works. Such as my self I put my reg in and didnt realise it gave me multiple option on the same parts, so ended up getting the wrong parts. I now have parts that are no good to me and cost me extra money. I also didnt receive any emails back for my orders and it said I had a voucher after I placed my order both times but couldn't view it due to issues your side. I would like to know if there's anything you could do to help with my situation or get some feedback. Many thank George Gatt
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Posted 10 hours ago
no issues,all good 😎😎
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Posted 10 hours ago
Pretty useless to be honest, the registration number linked to parts system does'nt work so had to return parts and they didn't have a clue what was the right bit and wern't really interested when i told them
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Posted 10 hours ago
​Euro Car Parts is a reliable choice for car parts. Their website is easy to use, they have a huge range of stock, and prices are generally competitive. Delivery can sometimes be a bit slow, but product quality is consistently good. For quick needs, their in-store pickup is excellent. Overall, they offer great value and selection.
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Posted 11 hours ago
I ordered brake discs and pads on Monday, paid for them, and they said they’d arrive on Tuesday and that they’d call me. I went there on Tuesday – the parts hadn’t arrived. I went again on Wednesday – same story. I went on Thursday – same story again. I told them on Thursday that if the parts didn’t arrive on Friday, I no longer wanted them. Finally, on Friday around 1 PM, they called and said the parts had arrived. They never called me before that, which is why I went there every day. Boston Lincs depo 👎🏿
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Posted 12 hours ago
Had exactly what I needed staff gave good advice too
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Posted 12 hours ago
Ordered at 8am and paid for next day delivery as I needed it urgently, actually turned up at about 11am the same day ordered it, order to delivery 3 hours, absolutely fantastic service. 100% recommend
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Posted 12 hours ago
I had what I ordered and it was a good price as well.
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Posted 12 hours ago
Ordered battery for fiesta, came earlier than expected, great.
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Posted 12 hours ago
Had the parts but no text message and parts were not ready for collection 4 hours later when I went to collect so I can't understand why they advise ready in 15 minutes.
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Posted 13 hours ago
This is the second time I have been to your store in Gravesend and had to wait a while. Waiting 5 possibly 10 minutes to be served is bad, having to wait 45 minutes is out right appalling. Especially when I had ordered the product online. The 1 and only member of staff that was serving didn't apologize for the fact I had to wait so long. You could also hear other members of staff behind the seans, when he could of asked for help. When I walked in there was only 5 customers in front of me, so you would of thought that the person behind the till area could of used there anishative and asked for help
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Posted 13 hours ago
Parts never arrived
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Posted 13 hours ago
Wrong discs supplied! However no problem getting a refund.
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Posted 13 hours ago
Very poor customer service. Gone from 3 staff members behind the counter to 1!!. 55 minute wait for a click and collect? Won't use Euro again if I can help it
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Posted 14 hours ago
Euro Car Parts is rated 4.3 based on 264,245 reviews