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Euro Car Parts Reviews

4.3 Rating 275,491 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 275,491 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
From my experience, Europarts could consider taking VIN and reg when parts searching. I was in a queue of three people at the counter in Perth and two of us were returning the wrong brake discs and picking up replacements. Apparently, it’s a regular occurrence. I’m a fan of the company but it’s a 60 mile round trip down the A9 to pick stuff up and when it’s wrong despite my best efforts then that identifies a problem requiring a solution. Thanks, Mike Donaghy, Killiecrankie
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Posted 13 minutes ago
So speedy and efficient
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Posted 55 minutes ago
Went to fit brakes pads today and they were too big My registration is UK07UKS Can you please send the right pads and arrange for me to return the ones I received
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Posted 1 hour ago
order on line, pick up in store so in and out of the shop very quickly. all at reasonable prices .
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Posted 1 hour ago
Ordered parts at 0933am and they were delivered 3 hours later absolutely amazing .Got a discount amd free delivery .FANTASTIC SERVICE !!!
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Posted 2 hours ago
Good prices and good quality parts etc, if not in stock next day delivery or collection
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Posted 2 hours ago
Price is always good with good service from the staff.
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Posted 2 hours ago
Ordered oil good value easy to pick up will use again.
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Posted 2 hours ago
Always a great service and parts fitted perfectly
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Posted 2 hours ago
Always friendly and helpful service at the Andover branch
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Posted 3 hours ago
I am writing to express my dissatisfaction with the service I have received regarding my recent order. I visited the store three times to collect my item. When I finally received it, the item did not match what I had ordered. I returned it immediately at the store and was informed that the refund would be processed within 5–10 days. However, I have still not received the refund to my credit card. I contacted the store again and was given a phone number to call. After waiting 15 minutes, I spoke to a representative who assured me that they would inform the cashier to process the refund. Despite this, I am still waiting and have not received my money. This level of customer service is very disappointing. I made the purchase online, so I do not understand why the refund could not be processed promptly. I do not have time to keep calling repeatedly to chase this matter. I request that my refund be processed immediately. Please treat this as a matter of urgency.
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Posted 3 hours ago
Very good service
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Posted 4 hours ago
The part supplied wasn’t correct for the vehicle. Despite me ordering by reg number. I’ve given 2* because returns were relatively straightforward.
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Posted 4 hours ago
Good value for money
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Posted 5 hours ago
Used click and collect twice after checking stock levels the first time I did the 80 mile round trip to find my parts were not there two weeks ago later used the click and collect to be given one brake disk when it said that I could collect two on Friday after 0900 hrs yet another 80 mile trip then used my wife’s car for another 80 mile Round trip too pick up the other brake disk so is cost me twice the price of the parts due to fuel costs not to mention te wasted six hours travelling it would have been cheaper to go to my local cat parts supplier which I will do from now on
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Posted 5 hours ago
Excellent service
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Posted 5 hours ago
The products are always high quality and rightly priced. The staff is also helpful a provide guidance and support.
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Posted 5 hours ago
Ordered parts which weren’t due in straightaway, so I located parts elsewhere. I then rang up to cancel and was told I’d be refunded, however kept getting notifications for the week asking me to collect my parts id ordered. Why was. My ordered not cancelled and why did it not get cancelled??
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Posted 6 hours ago
Was happy
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Posted 6 hours ago
Excellent service. Ordered my parts and received them the next day. Fantastic!
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Posted 7 hours ago
Euro Car Parts is rated 4.3 based on 275,491 reviews