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Euro Car Parts Reviews

4.3 Rating 280,663 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,663 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Excellent service i ordered a item when I got to euro car parts my item was on the counter ready for me to pick up
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Posted 4 minutes ago
Would have given more stars but lost count of how many times their Website says something in Stock but when you get there it's not available at this Branch.
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Posted 1 hour ago
Ordered brake pads and either the online website was wrong or was handed the wrong ones as they were the incorrect ones.
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Posted 2 hours ago
Staff dealt with queue quickly,was polite and efficient when I visited on a Sunday morning
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Posted 3 hours ago
Very easy to order online and I got a message from them that the item was ready to collect. When arrived to collect was also very easy and fast . Friendly staff. Thanks
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Posted 3 hours ago
Order parts online for a service on my Range Rover for delivery, delivery never happened just had a message left on my phone by the delivery driver saying he cant find our property !!!. Had to go to the store a couple of days later and pick up the parts, as no other contact from euro carparts was received. Very poor service.
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Posted 4 hours ago
Customer service assistant did not checked parts properly on first place while it went available for same day in connection* also looks very busy to serve another customers
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Posted 4 hours ago
In store had bad experience but customer service fix everything positive. Thanks for rapid fix.
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Posted 5 hours ago
Turned up on time part was good
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Posted 5 hours ago
Half my order received.half damaged by carrier evri.no follow up by euro parts. Left to me to have to chase for replacement.
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Posted 5 hours ago
Great discounts when buying online
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Posted 5 hours ago
The right parts first time. Very decent prices and counter staff very helpful
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Posted 6 hours ago
The part that arrived didn't fit my car, despite having entered my reg on the website and it being one of the top results. They chose delivery via evri which inevitably meant the parcel was lost (marked delivered but not delivered) and I had to contact them multiple times to track it down and get it properly delivered.
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Posted 6 hours ago
Ordered a few parts to service step daughters car. All in stock, available for collection next day and very competitively priced, perfect, thank you.
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Posted 6 hours ago
Very helpful and polite sorted out my brake pads as ordered the wrong ones as there was different type.
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Posted 7 hours ago
I recently ordered a full set of Brembo brake discs and pads for my wife's car using the registration. Two sets of rear pads were proposed and I selected the incorrect parts which were exchanged by a very courteous assistant. The discs were listed as coated, previously this has referred to an aluminised finish but these discs were plain. A minor issue was that only 2 disc retaining screws were supplied but 4 are required. Brembo are a premium Italian manufacturer but all the parts were listed as "made in China". The most serious issue is that the hub and wheel bearing are integral with the rear discs and a new nut is required, these were included but rather than the original, deformed collar, prevailing torque nut the nuts supplied were free running with no prevailing torque feature; I would rate this as a significant safety issue and loctited the new nuts. I still use Euro Car Parts because the benefits are parts availability, opening hours and customer service.
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Posted 8 hours ago
Very good service. I saw an item on their website and arranged for collection, it was in stock and ready to collect within 15 minutes, the shop assistant was very helpful too. Unlike another company who advertised the same product, which was more expensive and didn’t even have the item in stock locally. Thanks Euro Car Parts, you really saved the day.
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Posted 8 hours ago
staff helpful, no complaints, thank you
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Posted 8 hours ago
Martin and hos team were exceptional and I would thoroughly recommend him to everyone. All the best Dominic Sheridan
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Posted 18 hours ago
Ctek charger works great. my car starts first time without any issues with the battery. Very fast click and collect service.
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Posted 19 hours ago
Euro Car Parts is rated 4.3 based on 280,663 reviews