Euro Car Parts Reviews

4.34 Rating 185,506 Reviews
89 %
of reviewers recommend Euro Car Parts
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.18 out of 5
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Top Retailer in the Customer Voice Awards,  Summer 2020
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Euro Car Parts 5 star review on 13th May 2021
Euro Car Parts 5 star review on 7th May 2021
Renars S
Euro Car Parts 5 star review on 3rd May 2021
Euro Car Parts 5 star review on 3rd May 2021
Euro Car Parts 5 star review on 2nd May 2021
Stephen P
Euro Car Parts 5 star review on 30th April 2021
Joshua R
Euro Car Parts 5 star review on 29th April 2021
Lena W
Anonymous  // 01/01/2019
I’ve not received them yet, but Ive been asked to review. They are late being delivered
Posted 7 hours ago
Entered my registration number on euro car parts website and bought the windscreen wiper blades that were recommended. The blades arrived and it turns out they were the incorrect ones for my car. Had to pay £3.50 to return them. Not impressed by this poor service and I vow never to use euro car parts again.
Posted 1 day ago
I ordered something from eurocarparts and he told me that it arrives in 2.3 days, and after the 3 days have passed I received an email that it will arrive after 3 or 5 weeks. shame
Posted 1 day ago
I was placing the order on the 4th of May ( standard delivery 3-4 working days ) and on the 10 of May i went to the branch to pick up my items which they should deliver to my adrees . So very bad service from Euro Car Parts .
Posted 1 day ago
I'm not happy, you charge me double, online and 2nd time on delivery via Basildon store. They bring invoice for pay CASH and take money again. Soo bad. Now after few phone calls still nobady want bring my money back !!!!@
Posted 1 day ago
Order not received and had no response from customer services about this very disappointing
Posted 1 day ago
I ordered this assuming it came with both front and back as appears in photo but only received the front one and no one has responded to my email to help clarify the issue or anything.
Posted 1 day ago
Despite putting the registration in to get the exact part I need for my car it still turned up wrong
Posted 1 day ago
Surprised to asked to review service hearing in mind I still don’t have my part and I’ve Ben wait 3 days for customer service to call back
Posted 1 day ago
They seem to always send the wrong parts.
Posted 2 days ago
Watch them up on the free offers, I didn’t get the free screen wash offered on bank holiday when I spent over £50, when I enquired at Stafford got told it was head offices problem, then eventually got a reply saying I didn’t qualify, can’t be bothered pursuing this but not impressed with their “Free” offer
Posted 2 days ago
Placed order no 111-00004426040 on 03/05/21 and received order confirmation. I emailed for an update on 11/05/21 and received no response other than the standard auto response. I called today (13/05/21) and spoke to two pleasant gents who advised that two deliveries were attempted yesterday with no luck despite me happening to be at home all day - no note in the postbox or missed calls. As an aside there was no notification that my order was out for delivery nor reasoning as to why it was being sent late (I’d paid for it to be delivered in 3-5 working days). I have been advised that they will attempt to deliver tomorrow. Overall a very sub-standard online shopping experience.
Posted 2 days ago
I had to contact eurocarparts about a battery I ordered. The order had been cancelled but I was not informed
Posted 2 days ago
Really bad service send me wrong oil.
Posted 2 days ago
I called to ask for the correct part number and despite that it was the wrong part. Don’t think I’ll be using Euro Parts again!
Posted 2 days ago
Part still hasn't arrived, over a week late - allowing for 3 / 4 day delivery as it says on website. So they've got my money but I haven't got the part I need No reply to any of my emails. And now Euro Car Parts wants me to write a review! Unbelievable. Shocking, terrible, - a complete lack of any kind of service.
Posted 2 days ago
I ordered some goods on next day delivery. Which I never received which was very annoying.
Posted 2 days ago
Your website says delivery in.3-4 working days. The only contact I have had is a driver turn up after 6 days with paperwork but no parcel.
Posted 3 days ago
Order incomplete, difficult contact with customer service
Posted 3 days ago
Items not delivered in time scale , then a piece missing . Emailed customer service and still no response after 3 days
Posted 3 days ago
Euro Car Parts is rated 4.34 based on 185,506 reviews