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Euro Car Parts Reviews

4.3 Rating 275,691 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 275,691 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Shocking! I ordered a compression kit and a rivet gun turned up at my door that’s just laziness from someone if you’re not sure then check. I called in and asked what happened they said they would send me out the correct thing. Nothing happened so I called again and finally got a call back the following morning saying it was arriving that day so to make sure that someone was in the house to swap. Of course then it didn’t turn up so I called to asked where it was and got hung up on most likely because it was 5 minutes before they shut. It turned up a day later. I payed for the next day delivery so when I phoned up I said I was expecting a refund of the money that I payed for the same day delivery they said they would sort it out still haven’t seen that money since.
Helpful Report
Posted 4 hours ago
I do bought things for my car service and the prices are way to high compare to other companies like GFS. I realised very late and I am still regret that why I paid them double price . I paid £158 pound when same things on GFS were £97 . I’ll never buy from euro car parts again
Helpful Report
Posted 20 hours ago
Sent the wrong parts returned to Loughborough branch seemingly dont know what to do now awaiting a call all pretty miserable really
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Posted 20 hours ago
We placed our order online by giving our Reg, this was for brake pads & disks front & rear. All parts were not for our vehicle! Store could not care less, just passed the blame onto the next staff member. We never did get the correct parts for our vehicle after 3 trips back to the store! We are now waiting on over 300£ in refunds due to there lack of motor knowledge. Avoid avoid avoid
Helpful Report
Posted 1 day ago
Visited Guildford site to buy some Normfest MC1 brake cleaner only to be told they do not sell it. I had to go home, order it online ( 12 shown in stock ) and return to the shop to pick up. Staff not very knowledgeable which caused me two visits.
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Posted 1 day ago
Never shipped out my order, waited 1 week. Awful service.
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Posted 1 day ago
Part never arrived. Had to order part from Amazon as was seeded in a hurry.
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Posted 1 day ago
Bought a brush 3 times they keep sending the wrong one.
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Posted 2 days ago
Very poor - ordered click & collect - no-one at the store would acknowledge me to collect my order. Customer services are a joke - no response when I highlighted the issue to them and asked for a refund.
Helpful Report
Posted 2 days ago
Incorrect stabilizer links sent. When I contacted Eoro car parts all I got was a BOT and a long wait to hear when they will resolve the problem. Meanwhile I am without transport until the correct links are sent, and the incorrect links return is arranged.
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Posted 2 days ago
Terrible service at the location. Staff are slow. Only 1 person at a time at the counter and when asking questions to them the answers were given as if it was a chore. Not impressed.
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Posted 3 days ago
gone very expensive whats going on were do they think people get there money!
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Posted 3 days ago
Not good staff very bad manners. Long waiting just 1 person at sale point. Spend about £98 and they don't have bags for costumers what a joke 😒 Aston Branch
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Posted 3 days ago
Very slow Euro Car Parts system. Finally ordered goods out of stock. Just waste time
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Posted 3 days ago
Very bad internet website, bad customer service and following up on mistakes made from an order
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Posted 4 days ago
Had my car alternator from Euro Car Parts - gave my vehicle reg number for the part however it was a completely different part which didn't fit in my car and I had to pay the mechanic twice.
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Posted 4 days ago
Dissapointing showed stock , took payment and then after a few days said parts were out of stock . Took a week to get my money back.
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Posted 4 days ago
Parts not received
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Posted 4 days ago
Stop using evri as your courier as they are nothing but trouble. Can’t recommend you while you use this courier as only you determine who is to deliver the parts. I should be able to have a choice at checkout who I choose to deliver even if there is a charge. It’s worth it to save all the stress and hassle.
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Posted 4 days ago
I made an online order and when tried to collect was told it’s been cancelled although was still getting emails regarding collection. The price changed and they just cancelled it and offered to sell at higher price without voucher code. Ordered on Friday turned up on Tuesday to collect which was last day for it and told it’s cancelled but got an email on Wednesday to confirm cancellation. A wasted trip to shop.
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Posted 4 days ago
Euro Car Parts is rated 4.3 based on 275,691 reviews