Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 267,667 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 267,667 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 22nd October 2025

Lee

Euro Car Parts 5 star review on 16th October 2025

Abu S

1240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to pick up an oil filter for jaguar wrong part given had to return it they had all the details and still got it wrong waste of my time and petrol did eventually get the right part”

Helpful Report

Posted 5 hours ago

“Reserved wipers, waited so long to collect them that I had to leave otherwise I'd be late to collect daughter from school. Didn't take wipers, didn't go back as I wasn't prepared to wait again. Ended up buying some elsewhere. Wasted trip.”

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Posted 8 hours ago

“Staff rude no manners and not very friendly or helpful”

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Posted 12 hours ago

“Purchased 2 cans of carburetor cleaner only 1 worked and wouldn't spray everything about this place is of low quality”

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Posted 1 day ago

“Online purchase nice & easy. Website experience is very good however delivery of the products was totally different matter.. I was phoned by some lady who bluntly said she will only deliver when it works for her - not for me, when I said there is nobody at home between 8am & 2.30pm.. I then tried calling the branch number to rearrange delivery to my work address however gave up after few attempts. I the end I’ve driven from Felixstowe to Euro Car Parts in Ipswich to collect my order which costed me time & money. Experience of collecting my order was very easy & friendly. Gentleman who served me was helpful & professional - thank you.”

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Posted 2 days ago

“Ordered two bulbs, but when I collected them, they'd been put into a random box that was open and far too small for them, with zero packaging otherwise. One of the bulbs was shattered as a result.”

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Posted 2 days ago

“Excellent delivery time Unfortunately, it was not the part I ordered”

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Posted 3 days ago

“recently bought brake pads from euro car parts but they did not sell the fitting kit or the caliper sliding pins, which need changing when brake pads changed.”

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Posted 3 days ago

“Ordered part online, went to collect and they couldn’t find part on shelf. Refunded”

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Posted 3 days ago

“Nor enough staff on front desk so que is huge always”

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Posted 3 days ago

“Expensive. Use as a last resort.”

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Posted 5 days ago

“Parts did not fit our vehicle although registration number was entered.”

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Posted 6 days ago

“delivered to a wrong address!”

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Posted 6 days ago

“Ordered a front flexi pipe for my Mokka when went to fit it the front flange was was welded incorrect had another one delivered only to find out that was welded wrongly as well. Not good.”

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Posted 1 week ago

“Delivery was fast and efficient, but the part was incorrect so I returned it to the store. They processed the refund in store but I’m yet to receive my money back, and it’s been over a week!”

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Posted 1 week ago

“As written in a previous review. Even though I have a cash account I am being quoted higher prices for parts on my account than what is listed online without discount codes applied. Even been quoted higher prices than what’s online over the phone. This is an issue which was previously advised but ended with not really being able to resolved as apparently I don’t spend £2000+ a month with you. I do feel this is a shame as Euro Car Parts is the closest parts supplier to my location but I’ve now started to use other suppliers more as they are cheaper for the same parts. Very much feels like Euro Car Parts doesn’t care about its smaller core customers anymore.”

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Posted 1 week ago

“Ordered a ball joint online, this was easy enough. Picked it up and got home to find a missing piece. Tried to ring the branch with 30 minutes to spare before closing... no answer. Tried a couple more times, same result. Went to another branch the next morning who replaced to part but still fuel and time down etc..”

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Posted 1 week ago

“After years of finding Euro Car parts to be my first choice for buying parts to keep my car in good shape I was extremely disappointed with the experience I encountered on this occasion. After diagnosing a failed coil pack on my car I ordered a replacement online to collect, inserting my reg number as usual and selecting a Bosch component from those listed as the correct item for my car. Since this is the second coil pack fail on the original items on my car I figured a second spare might not be a bad shout, so ordered 2 of the listed units. Bonus, buying x2 Bosch items triggered a checkout discount, win, win! Collected the ordered parts within the hour, returning home to fut the newly purchased coil pack. Offered the new part to the car only to find the wiring connection would not fit - an offset keyway preventing connection! Returned the items back to the shop, explained the issue to the guy on the desk, who said, yeah the website will recommend an item that may not fit....really? Ok not impressed but can you give me the correct item. Yes, no problem took my reg number and gave me a different Bosch part number, same price, however without the 'buy 2 items' discount! Why no discount? I asked...oh you have to order online to get that! "That is what I did but was sold the wrong items!" Was my reply. Yes but you haven't ordered these replacements online, was his reply. By this time I was too frustrated to argue so payed the extra. So a very negative experience on this occasion. I'm sorry but you asked for feedback - rant over.”

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Posted 1 week ago

“Put reg of car in on part required online, the part came incorrect, i went after work to shrewsbury to rectify, she said code on system wrong & apologised and was generally helpful, but i was so annoyed i paid delivery and had to pay extra for part, i should have been refunded for delivery but girl refused, even after driving 40mins with my fuel after paying delivery to go and rectify there error, so staff polite but i feel had no powers to refund the delivery cost even though there fault, so not a great first experience for me”

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Posted 1 week ago

“Original order supplied did not fit as specified. Had to return to exchange, which went okay. I”

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Posted 1 week ago

Euro Car Parts is rated 4.3 based on 267,667 reviews