Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 265,984 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 265,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 5th September 2025

1202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some car parts are overpriced some are OK priced”

Helpful Report

Posted 21 hours ago

“I recently purchased a 5ltr Purple Velvet cat shampoo. Very runny compared to the last ones I have bought. Also bought two headlight bulbs for my daughter’s car. Gave my reg to the assistant, but when I tried to fit them on the evening, wrong ones for the vehicle. No problem swapping them over but was frustrated at the time.”

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Posted 1 day ago

“I think prices are expensive when compared with other supplier's. I ordered without checking and then realised later I paid a high price, more than double what I could have got elsewhere.”

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Posted 1 day ago

“Ordered items at two stores one being incorrect syore and next one was missing an item so asked to cancel, tickets raised and shortly were resolved by someone, no refund arrived but still received email stating I had 3-4 days to pick up item once that time ran out I eventually got my refund so raising a ticket for refund was pointless just added extra days”

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Posted 2 days ago

“They don’t stock certain parts for older cars and can’t even order the required part . Which is a major fault . So you are left to the joys of EBay to try and find parts .”

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Posted 3 days ago

“The sales person needs to be given training on how to work in a customer environment. I walked in and said morning twice and he did not reply, it was like he did not want to be there.”

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Posted 4 days ago

“Unfortunately the wrong break discs turned up”

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Posted 4 days ago

“used part that had been returned and missing parts / manual and internal packaging , passed over counter as brand new ! only discovered when opened box over weekend . took back to depot . cant repeat conversation to be fair to counter staff ! not their fault !”

Helpful Report

Posted 5 days ago

“I like Euro Car parts because of the availability of parts and the click and collect option. However, I have had some bad service recently. Firstly, I ordered some wiper blades for my car but because it wasn't available to collect immediately, I had to call to cancel so I can pick one from the shop. The customer service guy I spoke to on Saturday said he's cancelled it. I learnt on Monday that he hadn't cancelled. On the Saturday, he suggested a wiper blade which he reserved at the Catford branch. I picked the wipers but they were not the right one for my car. I had to go back there to get the right ones. I asked the customer service guy if I can return it and pay the difference for the new wiper. He said they can't because it's a different system. They had to refund it to my card. I paid for the right ones in the shop. I waited for 15mins and was told the wipers are not in stock. The young customer service guys there are very playful. There was a long queue on that Saturday morning but they only had one person serving. The queue stretched to the entrance. They keep saying the system they're using is clunky. With the money Euro Car parts make they should be able to upgrade. They're slacking. They'll end up losing customers if they continue like this. I ended up buying the wiper elsewhere.”

Helpful Report

Posted 5 days ago

“Sent the wrong parts even though the registration of the vehicle was given”

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Posted 6 days ago

“Products and website are fine. But the local branch in Peterborough is terrible. Usually a large queue to pick up items, not enough staff to serve customers. Often queuing out the door.”

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Posted 6 days ago

“Bedford euro car parts is terrible. Last couple of times I have been I have regretted it the wait for most people for their order was 45-60 minutes. 2 members did everything whilst half a dozen members of staff were stood outside smoking and chatting to the female delivery drivers.”

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Posted 6 days ago

“Wait times at the Swindon collection point are ridiculous. We gave up after half an hour of the man at the desk talking to one customer with roughly 15 to be seen for collecting their orders.”

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Posted 1 week ago

“The first time I visited the Que was by the door 1 member off staff working,the waiting time was over half an hour this was not good for me as I had kids in the car,the lady was very helpful and apologetic tho. Second time I went the Que was out the door and was told that 2 members of staff working weekends but again only 1 this waiting time was minimum 40 mins which again is not great,again staff member was helpful”

Helpful Report

Posted 1 week ago

“price on the part was double the price of everywhere else butI required on the same day so had to pay the price. When I went to collect(click and collect) they said it was not in branch despite the email saying order was ready to collect 😡 ended up having to go back the following day to collect the part which meant I lost 2 days work due to their incompetent in keeping their stock levels correct 😡 WILL NOT BE USING EURO CAR PARTS AGAIN!!!”

Helpful Report

Posted 1 week ago

“WARNING to Renault Captur owners...windscreen wipers....I dont think it is Europarts that deserve such a low rating from me...I purchased replacement blades made by Boschat the Maidstone branch, and they had them in stock. The box indicated that I had the correct part but none of the choice of 4 fittings within the box provided fitted my Renault Captur, even though the outside of the box indicated that it would, as did the instruction leaflet inside the box. I took them to my local garage mechanic, he knew immediately that the problem is not with Europart - but Europart should have known that they were supplying stuff that wouldnt work. The staff were spot on, and cheerful. Now I will have to return them and get my money back and go to a Renault agent who are the only suppliers of windscreen wippers for a 2016 Renault Captur - fellow owners take note!”

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Posted 1 week ago

“A very slow service, it feels like waiting for GP appointments.😂😂😂”

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Posted 1 week ago

“I returned 2 items from the same order and only received a refund for one. I have not heard from the depot in the last 3 days since I spoke to them and they said they would come back to me the same day. Disappointing service.”

Helpful Report

Posted 1 week ago

“Repearwd light for 308Peugeot It didn't fit, we broke it in the attempt so unable get a refund. Now waiting for the genuine part from Peugeot. My car is off the road as it will be an MOT failure.”

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Posted 1 week ago

“I didn't receive any notification of when my order was arriving. And when it did arrive there was no knock on the door and it wasn't even in a box or bag it was all separate items left with the paperwork left beside it .”

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Posted 1 week ago

Euro Car Parts is rated 4.3 based on 265,984 reviews