Login
Start Free Trial Are you a business?? Click Here

Euro Car Parts Reviews

4.3 Rating 262,323 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 262,323 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
I ordered these roof bars as I had tried mine on my father in laws car and fitted spot on, the pictures gor this product were exactly the same as mine, in reality we received a product with completely different mountings and had to spend 2hrs making spacers, cheers Euro no wonder I don't get car parts from you
Helpful Report
Posted 1 month ago
Having ordered two car parts midday Monday, I was advised at the time of ordering that both parts would be available to collect from 4pm the same day. Next day, Tuesday, I arrived to collect both my parts, only to be told that only one part had arrived. I was both frustrated and disappointed, as now, I would have to return the following Tuesday to collect the missing part.
Helpful Report
Posted 1 month ago
Ordered parts on line with 3 to 4 working days delivery and took 6 working days to arrive,staff very helpful trying to find out what went wrong
Helpful Report
Posted 1 month ago
Ordered for collection, easy to order and pay. Went to collect, just 2 people in front of me. Waited 15 minutes to be served. Only one staff on tills, everyone else loading a van at the side door. 10 people queuing to the door behind me. Awful service. Won't be going back.
Helpful Report
Posted 1 month ago
Don't get good discount codes online anymore so don't really use you much anymore only for basic stuff
Helpful Report
Posted 1 month ago
I’m still waiting for refund.
Helpful Report
Posted 1 month ago
Staff very helpful, website rubbish no correct part listed for my car .
Helpful Report
Posted 1 month ago
My last experience at euro car parts was extremely disappointing, after placing an order online l arrived at my chosen store to collect the order once l received an email confirming that everything was ready to collect. Luckily before l left the store l noticed that 1 of the items that l had been given was incorrect, after pointing this out to the staff at the store l was told that the wrong item had been issued due to the numbers being so close together!! On arriving home l began to use the products that l’d ordered only to find that another 1 of the items was incorrect and not what l had ordered resulting in me having to make another journey to exchange the product. Safe to say l won’t be rushing to order from euro car parts again.
Helpful Report
Posted 1 month ago
Way too long of a que
Helpful Report
Posted 1 month ago
Prices good on some things but always a queue in the Warwick branch every time and always just one person on. Had to wait 10 minutes for a guy to fill in a returns form before I was served. Luckily I was next otherwise I would have walked out. I’m either going to start bulk buying the few bits I buy to go in less or going elsewhere because I’m fed up with it.
Helpful Report
Posted 1 month ago
Not received the part as yet
Helpful Report
Posted 1 month ago
Despite putting my car details in website and parts provided showed my vehicle details on box parts wouldn't fit my car
Helpful Report
Posted 1 month ago
Ordered over 360 pounds worth of pats online, paid before collection. When I arrived at the store I was informed the parts were not there despite having confirmation that they was there and in stock. Would of rated 1 star but the assistant was polite and helpful. Collected the items the next day to which they appear to be of good quality.
Helpful Report
Posted 1 month ago
Couldn’t get my items posted because I was using a discount code Turned up and after queuing for what felt like hours they said all my order isn’t in although I had a text to say it was
Helpful Report
Posted 1 month ago
Quite often the EuroCarPart website does not choose the correct item for your car (even with correct reg number). This leads to a very frustrating experience whist in the middle of a repair and having to return items.
Helpful Report
Posted 1 month ago
Missing piece
Helpful Report
Posted 1 month ago
Bad quality parts that sometimes don't even fit for big price !
Helpful Report
Posted 1 month ago
Only felt that two-star rating is all I can give simply because when I came in to collect my order the girl on the counter notified the staff at the back that I was here to collect only to be left standing there for 20 minutes when I could physically say my purchase sitting there on a Shelf. When the poor girl on the counter was dealing with other customers you could clearly hear staff out the back laughing and joking around and obviously not doing their jobs pretty poor really.
Helpful Report
Posted 1 month ago
Ordered some parts for my a new car from the New Hythe Lane store, went to collect them and there were two gents on the till, who were swearing towards each other as I entered the store, including calling each other a “C*NT”. I was stood waiting despite their being no queue because they were messing around with each other, and appeared to be messaging each other on their computer. Customer service was appalling from them. The parts on the other hand were spot on.
Helpful Report
Posted 1 month ago
Parts fine. Someone trying to hack my Google account 3 times in 15 minutes after leaving the shop, not so good.
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 262,323 reviews