Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.30

4.3 Rating 250,017 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 250,017 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Write Your review

Tell us how Euro Car Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Euro Car Parts 5 star review on 25th April 2024

974

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order a Sunday. They say 3.4 day delivery. The shop.is 10 miles from my house.after one week I have to contact them....to get delivered...”

Helpful Report

Posted 1 month ago

“Take a book, a chair, maybe even a camp bed, because waiting for these guys to find your parts and bring them to the counter is soul destroying! They wander round like lost zombies with bits of paper in their hands and confusion on their faces. At no point will the one guy on the counter call for someone to help with the growing queue. 45 minute wait for two 5 litre bottles of oil which were pre-ordered and ready to collect. They didn't find them and I got a refund, which annoyed the huge queue of people who were just about to lose an hour of their day too. You can do better than this Euro Car Parts!”

Helpful Report

Posted 1 month ago

“Mansfield Branch: Ordered Online all parts in stock, go to collect same day some parts missing. Messaged that I can collect outstanding parts. go to collect, parts order has been cancelled (No comunuication of this), told I was only charged for the parts I collected (which isn't true as i paid in full allready) challenged this and told its been refunded (as of writing I haven't, though was told I would be in a few days), was also told they would send the part to me which they contacted me to day they have processed the refund...”

Helpful Report

Posted 1 month ago

“Bought a battery listed to fit car, didn’t fit and then got to take it back 20 miles as they aren’t listed to collect it. Hassle”

Helpful Report

Posted 1 month ago

“Very poor quality not universal, wouldnt fit car adequately to be assured they would stay on withe a load on”

Helpful Report

Posted 1 month ago

“good quality and value parts , badly let down by poor postal service.”

Helpful Report

Posted 1 month ago

“Staff were great in store. The website on the other hand, is rubbish. It auto-fills parts based on your cars make and model - but STILL GIVES TOU THE WRONG PARTS ANYWAY. The website needs updating.”

Helpful Report

Posted 1 month ago

“Very disapointed with the staff at Milton Keynes branch! I have been in the store a few time and everytime I got a unpleasent customer experience. Staff are not courtious or polite, never saw a smile from any of them let alone greetings!!”

Helpful Report

Posted 1 month ago

“Website said brakes were compatible with my car but they weren’t”

Helpful Report

Posted 1 month ago

“I was informed via email that my order was ready for collection. I popped to the store and was requested to back the following day as as only half of the items were at the store. I think the store should have called me regarding my order stating that it would be ready the following day. I shouldn't have received an email stating the order was ready for collection.”

Helpful Report

Posted 1 month ago

“I purchased a battery for my wife's car online by entering the re number. I drove to the store to pick up the battery,20 miles away,when I got home I went to fit the battery but found it was approx 10mm too long to fit in the box,so I had to return to the store to exchange it. Very frustrating and time wasting. I have to say that the sales person I dealt with was very polite understanding and helpful.”

Helpful Report

Posted 1 month ago

“2 purchases in a week 1st supplied with wrong rear discs not happy more expense having to return them Monday coming 2nd tool kit purchased first bolt to be removed ratchet snapped and yes to return Monday along side the discs”

Helpful Report

Posted 1 month ago

“Part did not fit”

Helpful Report

Posted 1 month ago

“Too expensive.”

Helpful Report

Posted 1 month ago

“Expensive was quoted £152 for an audi A3 Nissens heater matrix but purchased same item Nissens for £65”

Helpful Report

Posted 1 month ago

“Once you get to the counter the service is excellent. Having to queue out the door every time I visit has started to put me off. I’d rather pay a couple of quid more somewhere else than stand in the rain for 10 minutes.”

Helpful Report

Posted 1 month ago

“Pre opened package, slight play in the mount.”

Helpful Report

Posted 1 month ago

“Ordered parts, went to collect, parts missing out of the box. Staff in the branch miserable and don’t want to work on front desk, as I arrived one came out the door for a smoke and then I called out with no answer left waiting until member of staff finished smoking break.”

Helpful Report

Posted 1 month ago

“The range of products available seems less, website just shows not available for loads of items it used to hold in stock. Seems to have lost the usability and range…..”

Helpful Report

Posted 1 month ago

“Inputted my VRM and website said that this item would fit my vehicle and that it would be ready in an hour to click and collect. I actually went to collect the next day only to find that my item had not been picked and wasn't ready. Not a massive problem but unnecessary. I then get the item home and find that it does not fit my vehicle, not even close as it's a completely different size. Why have a system that seeks to match parts based on a cars VRM if it doesn't actually work. I know have to return this item for a refund which is a further waste of my time.”

Helpful Report

Posted 1 month ago

Euro Car Parts is rated 4.3 based on 250,017 reviews